Deli Team Lead

3 weeks ago


Irondale, Missouri, United States Market District Full time
Job Summary

Our Deli Team Leads are key players in driving success in our Deli departments. They provide exceptional guest service and support the Deli Team Leader in developing a high-performing team. They also stay on top of department records, processes, standards, and methods. To thrive in this position, you should be a team player who knows that you are only successful when those around you are set up for success.

Job Responsibilities
  • Provide customer service that exceeds requirements for both internal and external guests.
  • Understand all guest service initiatives and measurement tools (i.e., voice of guest, mystery shoppers).
  • Respond to guest calls regarding product inquiries, special orders, and product requests.
  • Provide coaching and feedback to Team Members.
  • Oversee and evaluate training provided to Team Members.
  • Attend and conduct daily team huddles.
  • Write department orders, monitor ordering, and supervise stocking and receiving.
  • Take an active role in building the store's product assortment.
  • Execute all sign package responsibilities and daily/weekly price changes.
  • Comply and perform self-assessments.
  • Pass all internal and external audits.
  • Utilize all available tools to help reduce and eliminate shrink.
  • Be able to work a flexible schedule, which could include nights, weekends, and holidays.
  • Maintain safety as the top priority for our Team Members, guests, and products.
  • Properly handle products and equipment in accordance with food safety and safety guidelines.
About Us

At Market District, we're more than just food, fuel, and convenience. We're a family of diverse and talented Team Members who strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces.


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