Security Professional

7 days ago


Wyoming, Minnesota, United States Fairview Health Services Full time

Job Summary:

The Security Officer provides for the safety and security of patients, visitors, and staff and property by responding to needs of hospital patients, visitors, and staff, offering assistance, and providing excellent customer service standards. Proactively works to prevent theft and vandalism. May be involved in high-risk situations with exposure to potentially dangerous situations, which requires a range of safety precautions.

Key Responsibilities:

  • Patrolling designated areas and maintaining a safe environment
  • Detailing daily activities in our report writing system
  • Responding to calls such as crisis calls, and calls working with unpredictable populations requiring teamwork and clear communication
  • Utilizing skills such as: de-escalation techniques, conflict resolution, and risk analysis
  • Nurturing a culture of improvement, efficiency, and innovative thinking
  • Demonstrating ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served

Qualifications:

  • Two years of security or customer service or military experience, or
  • Associates degree and one year of security or customer service experience, or
  • Bachelor's degree in a related field

Licenses/Certifications/Registrations:

  • Valid Class D Driver's License and DMV record which meets Fairview Insurability requirements for assignments that require the operation of a motor vehicle

Preferred Qualifications:

  • Hospital Security Experience

We believe those who excel in this role also exhibit the following characteristics:

  • High standard of creative prioritization skills and priority setting
  • Shown focus on customer service/patient service with every interaction
  • Excellent public relations and interpersonal/communication skills
  • Work as an effective team member to deliver outstanding care
  • Ability to use appropriate computer applications
  • Capable of working independently, demonstrate critical thinking skills
  • Ability to accept change and empower those around you to engage in ongoing process improvement
  • A solid understanding of Dignity, Integrity, Service, Compassion, and Innovation


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