Investment Quality Assurance Specialist

8 hours ago

SaintBrieuc, Bretagne, United States Ampcus Full time

Ampcus Inc. is a leading provider of technology and business consulting services. We are seeking a highly motivated candidate to support our quality control program for lending products.

Job Title: Investor QA Specialist

Location: Merrifield, VA (Hybrid: Minimum 2 days per week)

Description: To support the company's quality control program for all lending products, assess workflows, including loan processing and appraisals, to ensure compliance with investor mandated quality control program guidelines and federal and state regulations. Recommend solutions for identified product risk exposure. Provide administrative support for the Investor Quality Assurance function and contribute to smooth and efficient section operations.

Responsibilities:

  • Collate, image, and track all pertinent documentation to support loan decisioning.
  • Conduct routine quality control reviews of documents to ensure adherence to all regulations and requirements; communicate and/or correct errors/omissions.
  • Identify, index, and scan loan documents generated and received by the branch.
  • Compile data and create follow-up memoranda for distribution; ensure outstanding requests are fulfilled.
  • Proofread outgoing documents for procedural, typographical, and grammatical accuracy; correct/recommend adjustments to originator.
  • Provide standard report updates, including statistical maintenance for management.
  • Serve as information liaison with loan applicants, sellers, attorneys, underwriters, and/or agent; resolve related discrepancies/errors/misunderstandings.
  • Serve as point of contact for external vendors and contacts (appraisal management company or credit bureaus) to resolve accounting and/or record discrepancies.
  • Liaise with department staff on the monthly quality assurance reports/results; track corrections and conduct related follow-up.
  • Provide standard guidance on the quality assurance process while addressing member concerns.
  • Build and maintain relationships with team members, management, key stakeholders, and/or external contacts (vendors, etc.).
  • Order and track supplies, equipment, and services through Procurement to Pay System (P2P).
  • Maintain basic office equipment, troubleshoot basic technical problems, and coordinate servicing.
  • Sort and distribute incoming mail and other correspondence.
  • Monitor branch budgeting and track purchasing; maintain records for business expenses.
  • Perform other duties as assigned.

Qualifications:

  • Familiarity with financial institution and lending practices, principles, and regulations.
  • Exposure to the mortgage lending industry.
  • Exposure to mortgage lending quality control, post-settlement, or mortgage evaluation.
  • Ability to handle multiple tasks simultaneously with a high degree of accuracy.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans, or individuals with disabilities.

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