Patient Liaison Specialist
4 weeks ago
The Patient Liaison Specialist plays a vital role in the Pre-Surgical Services (PSS) team at Inova Health System. This individual will communicate effectively with patients and their families to initiate the testing process, schedule phone interviews, and provide personalized care.
Key Responsibilities:- Develop strong communication skills to provide exceptional customer service to patients and their families.
- Utilize established guidelines to schedule telephone interviews efficiently and accurately.
- Provide patients with necessary resources and support throughout the pre-surgical process.
- Demonstrate knowledge of insurance carriers to determine appropriate pre-operative testing sites for surgical patients.
- Verify patient identity using two identifiers for each surgical procedure.
- Meet or exceed department productivity and quality assurance performance standards.
- Work collaboratively with the PSS team to manage a high volume of calls and complete tasks efficiently.
- Support department performance improvement initiatives and assist with data collection.
- High School diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet productivity standards.
- Knowledge of healthcare industry and insurance carriers.
- Health, Vision, and Dental Coverage.
- Tuition reimbursement and Educational Assistance.
- Student loan assistance - up to $10,000.
- State-of-the-art medical and training facilities.
- Paid parental leave for birth/adoption of a child.
- Retirement benefits with match from day one.
- Free Parking to all employees.
- Exclusive savings opportunities to in-store events, theme parks, discounts, movie tickets, and local offerings.
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Patient Liaison Specialist
2 days ago
Saint-Brieuc, Bretagne, United States Inova Health System Full timeJob Title: Patient Liaison SpecialistThe Patient Liaison Specialist plays a vital role in the Pre-Surgical Services (PSS) team at Inova Health System. This position requires strong communication skills and the ability to work cooperatively with patients and their families to initiate the testing form, schedule phone interviews, and personalize care provided...
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Patient Liaison Specialist
3 weeks ago
Saint-Brieuc, Bretagne, United States Inova Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Liaison to join our Pre-Surgical Services team at Inova. As a Patient Liaison, you will play a critical role in communicating effectively with patients and their families to initiate the testing form, schedule phone interviews, and personalize care provided by the PSS team.Key...
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Patient Liaison Specialist
4 weeks ago
Saint-Brieuc, Bretagne, United States Inova Health System Full timeJob SummaryThe Pre-Surgical Services (PSS) Patient Liaison plays a vital role in ensuring seamless communication between patients, their families, and the PSS team. This position requires strong interpersonal skills, attention to detail, and the ability to work efficiently in a fast-paced environment.Key ResponsibilitiesDevelop and maintain effective...
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Patient Relations Liaison
2 days ago
Saint-Brieuc, Bretagne, United States Inova Health System Full timePatient Relations SpecialistThe Patient Relations Specialist plays a vital role in ensuring a positive experience for patients and families at Inova Health System. This position is responsible for resolving patient concerns, complaints, and grievances, while providing exceptional customer service as a liaison between our teams and patients.Key...
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Bilingual Patient Advocate
4 weeks ago
Saint-Brieuc, Bretagne, United States Elevate Patient Financial Solutions Full timeJob SummaryThe Bilingual Patient Advocate role at Elevate Patient Financial Solutions is a dynamic opportunity to make a positive impact on the lives of uninsured hospital patients. As a liaison between patients, hospitals, and government agencies, you will play a crucial role in connecting individuals to programs that cover their medical expenses.Key...
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Bilingual Patient Advocate
2 weeks ago
Saint-Brieuc, Bretagne, United States Elevate Patient Financial Solutions Full timeJob SummaryThe Bilingual Patient Advocate will serve as a liaison between uninsured hospital patients and government agencies to connect them with programs that cover their medical expenses.Key ResponsibilitiesScreen uninsured hospital patients to determine eligibility for federal, state, and county medical or disability assistanceComplete applications and...
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Patient Liaison
3 weeks ago
Saint-Brieuc, Bretagne, United States Inova Health System Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Liaison to join our Pre-Surgical Services team at Inova Health System. As a Patient Liaison, you will play a critical role in communicating effectively with patients and their families to ensure a smooth and successful pre-surgical experience.Key ResponsibilitiesCommunicate with patients...
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Patient Relations Specialist
5 days ago
Saint-Brieuc, Bretagne, United States Inova Full timeJob DescriptionThe Patient Relations Specialist plays a vital role in ensuring a positive experience for patients and families at Inova. This position is responsible for resolving patient concerns, complaints, and grievances, while providing exceptional customer service as a liaison between our teams and patients.Key ResponsibilitiesPatient CommunicationAct...
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Oncology Patient Specialist 3
3 weeks ago
Saint-Brieuc, Bretagne, United States Inova Health System Full timeJob SummaryThe Oncology Patient Specialist 3 provides exceptional patient care by identifying customer needs and delivering personalized service. This role involves complex scheduling and services within the Cancer Center, ensuring accurate insurance information and authorization/referral requirements. The specialist will counsel patients on financial...
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Oncology Patient Specialist 3
4 weeks ago
Saint-Brieuc, Bretagne, United States Inova Health System Full timeAbout the RoleThe Oncology Patient Specialist 3 plays a vital role in delivering exceptional patient care by identifying customer needs and exceeding expectations. This position is responsible for complex Oncology scheduling and services within the Cancer Center, ensuring accurate insurance information and authorization/referral requirements. The specialist...
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Oncology Patient Specialist 3
3 weeks ago
Saint-Brieuc, Bretagne, United States Inova Health System Full timeAbout the RoleThe Oncology Patient Specialist 3 plays a vital role in delivering exceptional patient care by identifying customer needs and exceeding expectations. This position is responsible for complex Oncology scheduling and services within the Cancer Center, ensuring accurate insurance information and authorization/referral requirements. The specialist...
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Housecall and Hospice Community Liaison
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Oncology Patient Access Specialist
4 weeks ago
Saint-Brieuc, Bretagne, United States Inova Health System Full timeAbout the RoleThe Oncology Patient Specialist 3 plays a vital role in delivering exceptional patient care by identifying customer needs and exceeding expectations. This position is responsible for complex scheduling and services within the Cancer Center, ensuring accurate insurance information and authorization/referral requirements. The ideal candidate will...
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Oncology Patient Access Specialist
3 weeks ago
Saint-Brieuc, Bretagne, United States Inova Health System Full timeAbout the RoleWe are seeking a highly skilled Oncology Patient Specialist to join our team at Inova Health System. As a key member of our patient access team, you will play a critical role in ensuring seamless patient experiences.Key ResponsibilitiesCustomer Service: Provide exceptional service to patients and families, responding to their needs and concerns...
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Oncology Patient Access Specialist
4 weeks ago
Saint-Brieuc, Bretagne, United States Inova Health System Full timeAbout the RoleThe Oncology Patient Specialist 1 plays a vital role in delivering exceptional patient care by identifying and meeting the needs of our internal and external customers. This position requires effective communication skills, attention to detail, and a commitment to quality and safety.Key ResponsibilitiesReview and Correct Errors: Ensure accuracy...
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Oncology Patient Access Specialist
4 weeks ago
Saint-Brieuc, Bretagne, United States Inova Health System Full timeJob SummaryThe Oncology Patient Specialist 1 plays a vital role in delivering exceptional patient care by identifying and meeting the needs of internal and external customers. This position requires effective communication skills, attention to detail, and a commitment to quality and safety standards.Key ResponsibilitiesCustomer Service: Greet and interview...
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EDIS Specialist
1 hour ago
Saint-Brieuc, Bretagne, United States Tria Federal Full timeAbout This Opportunity:Tria Federal (Tria) is seeking a highly skilled EDIS Specialist to support the Navy's Family Readiness Program, Educational and Developmental Intervention Services (EDIS). As a subject matter expert, you will work closely with on-site Coordinators and Case Liaisons to provide policy interpretation, compliance, and reporting support.As...
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Oncology Patient Specialist 1
4 weeks ago
Saint-Brieuc, Bretagne, United States Inova Full timeOncology Patient Specialist 1 Job SummaryWe are seeking a highly skilled Oncology Patient Specialist 1 to join our team at Inova. As a key member of our healthcare team, you will be responsible for providing exceptional patient service by identifying customer needs and meeting their expectations.Key Responsibilities:Review and Correct Errors: Ensure accuracy...
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Patient Access Associate
2 days ago
Saint-Brieuc, Bretagne, United States 24 Seven Talent Full timeJob Title: Patient Access SpecialistWe are seeking a highly skilled Patient Access Specialist to join our team at a leading Virginia-based medical campus.Job Summary:The Patient Access Specialist will be responsible for ensuring accurate and efficient patient registration, insurance verification, and financial counseling. This role requires strong...
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Oncology Patient Specialist 3
1 month ago
Saint-Brieuc, Bretagne, United States Inova Full timeAbout the RoleWe are seeking a highly skilled Oncology Patient Specialist 3 to join our team at Inova. As a key member of our Cancer Center, you will play a critical role in providing exceptional patient care and ensuring seamless scheduling and services.Key ResponsibilitiesGather information about customer complaints in a courteous and professional...