Customer Service and Sales Coordinator

3 weeks ago


CombressouslesCôtes, Grand Est, United States Bell International Laboratories, Inc Full time
Job Description
We are looking for a highly motivated and organized individual to fill the position of CUSTOMER SERVICE AND SALES COORDINATOR at Bell International Laboratories, Inc. The successful candidate will be responsible for maintaining excellent business relationships with internal and external customers, identifying issues, analyzing information and developing conceptual solutions to complex challenges.

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience and qualifications.

Key Responsibilities:
• Establish and maintain relationships with stakeholders and customers.
• Lead customer operations or open order report (OOR) calls and communications.
• Schedule and host customer on-site visits.
• Maintain high level of personalized customer service always while setting customer/client expectations.
• Responsibility for answering customer queries and complaints and dealing with them effectively.
• Regular liaison with internal departments and external customers to ensure that support is as required/expected.

Requirements:
• Bachelor's Degree in Project Management, Business Administration or Communications.
• 3 years of experience in Sales/Customer Service environment.
• Strong analytical and problem-solving skills.
• Excellent written, verbal and interpersonal communication skills.
• Ability to work under pressure with no supervision to meet tight deadlines.

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