Customer Support Professional

7 days ago


CombressouslesCôtes, Grand Est, United States Storm Creek Full time
About the Role

Storm Creek is seeking a highly motivated Customer Service Specialist to join their dynamic team.


Key Responsibilities
  • Customer Support: Provide outstanding customer support via various channels, including phone, live chat, and email.
  • Order Processing: Manage orders from start to finish, ensuring timely delivery and excellent customer experience.
  • Problem-Solving: Effectively research and resolve customer complaints and concerns.

Requirements and Qualifications
  • Education: High school diploma or equivalent required.
  • Experience: 2-5 years of customer service experience, preferably in a similar industry.
  • Skills: Excellent communication, problem-solving, and organizational skills.
  • Certifications: Familiarity with ERP and CRM software a plus.

What We Offer
  • A competitive salary range of $55,000 - $65,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous 401(k) matching program.
  • Opportunities for professional growth and development.


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