Customer Support Professional
7 days ago
Storm Creek is seeking a highly motivated Customer Service Specialist to join their dynamic team.
Key Responsibilities
- Customer Support: Provide outstanding customer support via various channels, including phone, live chat, and email.
- Order Processing: Manage orders from start to finish, ensuring timely delivery and excellent customer experience.
- Problem-Solving: Effectively research and resolve customer complaints and concerns.
Requirements and Qualifications
- Education: High school diploma or equivalent required.
- Experience: 2-5 years of customer service experience, preferably in a similar industry.
- Skills: Excellent communication, problem-solving, and organizational skills.
- Certifications: Familiarity with ERP and CRM software a plus.
What We Offer
- A competitive salary range of $55,000 - $65,000 per year.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A generous 401(k) matching program.
- Opportunities for professional growth and development.
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