Customer Service Representative Specialist

3 days ago


Port Saint Lucie, Florida, United States PrideStaff Full time

Job Title: Customer Service Representative Specialist

About the Job: We are seeking a skilled and motivated Customer Service Representative Specialist to join our team in Palm Beach County. As a key member of our customer support team, you will be responsible for providing exceptional customer service to clients via phone, email, and chat.

Responsibilities:

  • Answering inbound calls from customers in a professional manner
  • Providing product and service information to resolve customer concerns and complaints
  • Researching information using multiple resources and routing calls to the appropriate resource
  • Effective communication skills (both written and verbal) needed as a Customer Service Representative
  • Strong computer skills including data entry/typing
  • Willingness to submit to a background check and/or drug test

Requirements:

  • Entry-level to 5 years of experience in customer service or a related field
  • High school diploma or equivalent required; degree preferred
  • Ability to work varied schedules, including mornings, afternoons, evenings, and weekends
  • Availability to start immediately or within 30 days

Benefits:

  • Competitive hourly rate of $16.50 - $20.00 per hour
  • Medical, Rx, and Wellness Benefits
  • Dental and Vision Plan Options
  • Short-term Disability
  • 401(k) Retirement Plan
  • Holiday Pay

PrideStaff Company Overview: At PrideStaff, we value people and are dedicated to getting to know you and advocating on your behalf with our network of employers across the country. Our recruiters will help guide you with career tools and resources.



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