Customer Service Representative
17 hours ago
Overview
BBL Hospitality is seeking a highly motivated and customer-focused Customer Service Representative to join our team
About the Job
This part-time role involves providing exceptional service to guests, taking orders, handling payments, and maintaining a clean and welcoming dining area.
Key Responsibilities:
- Take food and beverage orders and enter them into our point-of-sale system
- Ensure that all orders are accurate and complete, including those placed through DoorDash and Grubhub
- Provide top-notch customer service, answering questions about menu items and making recommendations
- Maintain a clean and organized workspace, restocking supplies as needed
- Present checks to guests, process payments, and provide change
- Assist with seating guests in the main dining area and support front-of-house staff with cleanliness and guest interaction
Qualifications:
- Ability to communicate effectively with guests and colleagues
- Basic knowledge of front-of-house restaurant procedures and functions
- Math skills and ability to handle cash and operate a point-of-sale system
- Physical ability to stand for long periods and safely lift up to 25 pounds
- Exceptional grooming habits
Benefits:
- Paid Time Off
- 401K Investment
- Referral Bonus
- Associate Development Plan Opportunities
- Internal Promotion Opportunities
- Medical, Dental, Vision, Voluntary Benefits, FSA and HSA account options available to Full-Time associates
- Restaurant Discounts/Perks Program
Compensation:
$14-$15 per hour, with opportunities for advancement and additional compensation based on performance.
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