Child Welfare Services Supervisor

2 days ago


Charlottesville, Virginia, United States County of Albemarle Full time
Job Summary

We are seeking a highly skilled and experienced Child Welfare Services Supervisor to join our team at the County of Albemarle. As a key member of our social services department, you will be responsible for overseeing the delivery of specialized trauma-informed and family-centered services to families involved in complex mandated child welfare programs.

Key Responsibilities
  • Supervise professional social work and support staff engaged in Child Protective Services, In-Home and Family Engagement Services, and Foster Care, Independent living, and Adoption Services.
  • Provide direct supervision of staff in the delivery of specialized trauma-informed and family-centered services to families involved in complex mandated child welfare programs.
  • Exercise independent judgment to make difficult and potentially life-altering decisions regarding child safety and permanency involving complex policy interpretation and law that impact worker, agency, and/or county liability.
  • Assign, open, and close cases, and plan and review all casework, including service plans, court reports, and case documentation, to ensure the safety and well-being of the child and family and to ensure compliance with local, state, and federal policies and practices.
  • Utilize key performance indicators, data analytics, and qualitative review to ensure quality service delivery, that required performance and outcome metrics are met, and to identify and advocate for needs related to program development.
  • Exercise fiscal stewardship while authorizing funding for services, providing oversight for purchases of services, and monitoring of service expenditures, and maintain an expansive knowledge of local resources, identify social problems and service needs, advocate for the development of needed community resources, respond to inquiries regarding services offered, and respond to concerns and complaints regarding program policies and practice.
  • Responsible for performance management, workforce development, and staff retention, including coaching, on-boarding, assessing professional development needs, providing training, evaluating staff performance, advocating for staff well-being, fostering resilience to help staff manage secondary traumatic-stress, cultivating an inclusive team culture, and recommending personnel actions, including hiring, advancement, and discipline.
  • Provide on-call supervisory consultation for Child Welfare Staff after hours and on weekends for emergencies involving the abuse/neglect of children or situations requiring immediate attention regarding children in the custody of the Department of Social Services, and provide direct back-up assistance as needed.
  • Collaborate extensively with community partners, other LDSSs, and state officials to ensure effective service delivery and address areas of unmet need, serve on state, regional, or local committees or task forces in specified program area, serve on agency management teams, and perform other tasks as required.
Requirements
  • Minimum of a bachelor's degree in a Human Services field or minimum of a bachelor's degree in any field and a minimum of two years of appropriate and related experience in a Human Services area.
  • Considerable experience in assigned program area/human services programs and completion of required training programs.
  • Additional requirement of supervisory experience or work experience in a leadership role and considerable experience in human services programs or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
  • Workers in this position are required to drive and they must meet the eligibility requirements of the County's safe driver policy, workers must be willing to travel occasionally overnight and may be required to assist in managing emergency shelters for the public, must be willing to work beyond regular working hours and be on call, the candidate may be subject to criminal history and central registry background checks.
Preferred Qualifications
  • Possession of a BSW or MSW or related master's degree and a Commonwealth of Virginia Social Work license or other clinical license are preferred.
Physical and Mental Requirements
  • Work is typically performed in an office setting with occasional extended periods of time at a computer terminal.
  • Some travel for meetings within the County and occasional travel beyond the County for training or meetings is required.
  • Frequent contacts with state and local agencies requiring use of tact in dealing with sensitive, controversial, and confidential material.
Salary and Benefits

The hiring range for this position is $45.90 per hour (approx. $82,443 - $95,464 per year). Starting offer is based on applicable education beyond minimum requirements and internal equity. The position also provides excellent benefits, including 12 paid holidays, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, VRS retirement, and continuing education/training opportunities.



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