Customer Service Representative
5 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency.
Key Responsibilities:
- Manage customer inquiries and resolve issues in a timely and professional manner.
- Maintain accurate and up-to-date client records, ensuring seamless communication and service delivery.
- Collaborate with other departments to develop and implement customer retention strategies, driving long-term relationships and loyalty.
Requirements:
- Strong communication and problem-solving skills, with the ability to handle high-pressure situations calmly and professionally.
- Previous experience in customer service, preferably in the insurance industry.
About Us:
Ryan Crosby - State Farm Agent is a dynamic and growing insurance agency dedicated to providing exceptional service and support to our clients. We are committed to fostering a positive and inclusive work environment, where our team members can thrive and grow in their careers.
What We Offer:
- A competitive salary and bonus structure, reflecting your hard work and dedication.
- A comprehensive benefits package, including a Simple IRA, license reimbursement, and paid time off.
- Opportunities for professional growth and development, with a focus on training and mentorship.
We look forward to connecting with talented and motivated individuals who share our passion for delivering exceptional customer experiences. If you are a customer-focused and empathetic team player, we encourage you to apply for this exciting opportunity.
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