Customer Service Representative

4 weeks ago


Sioux City, Iowa, United States R1 Full time
About the Role

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration department, you will play a vital role in ensuring the smooth and efficient registration process for our patients.

Key Responsibilities
  • Collect and verify patient and insurance information in a fast-paced and dynamic environment
  • Provide exceptional customer service and support to patients and families
  • Work effectively with clinicians and other healthcare professionals to ensure accurate and timely registration
  • Utilize technology and software to manage patient data and registration processes
  • Collaborate with the Patient Registration team to achieve departmental goals and objectives
Requirements
  • High School Diploma or equivalent
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic computer skills and knowledge of software applications
  • Ability to maintain confidentiality and handle sensitive patient information
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a work environment that is inclusive, supportive, and empowering.

At R1 RCM Inc., we are dedicated to delivering exceptional patient care and service. If you are a motivated and compassionate individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.



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