Customer Service Representative Slot Machines

23 hours ago


Hobbs, New Mexico, United States Zia Park Casino Hotel Racetrack Full time
About Us
We are Zia Park Casino Hotel Racetrack, a leader in the entertainment industry with 43 destinations across North America. We provide an exciting environment where you can grow your career and develop your skills. Our team is dedicated to delivering exceptional guest experiences and creating memorable moments for our customers.

Estimated Salary: $45,000 - $65,000 per year based on experience and qualifications.

Job Summary
The Slot Service Host will be responsible for providing top-notch guest service on paying out jackpots and resolving minor slot machine issues. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a positive attitude. If you are a people person who enjoys helping others, this could be the perfect opportunity for you

Duties and Responsibilities:
  • Provide exceptional guest service by responding promptly to customer inquiries and resolving issues in a timely manner.
  • Promote and maintain a positive and welcoming atmosphere throughout the casino.
  • Work collaboratively with colleagues to ensure seamless service delivery and achieve business objectives.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:
  • Must be at least 21 years old.
  • Must possess a valid driver's license.
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.

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