Store Operations Manager

4 weeks ago


Waterloo, Iowa, United States Knowhirematch Full time

At Knowhirematch, we are seeking a highly skilled Store Operations Manager to lead our 10-store QSR franchise in NJ, NY, MD, and PA. As a key member of our team, you will be responsible for managing the total operation and leading a store team of 40+ in providing excellent product quality and exceptional customer service.

Key Responsibilities:

  • Assist in managing the total operation and lead a store team of 40+ in making guests feel at home and providing excellent product quality.
  • Leading the team, onboarding new associates, training, developing, teaching excellent customer service, controlling expenses, ordering, local store marketing, and being a brand ambassador with initiatives that drive sales and build repeat business.

Requirements:

  • 3+ years' QSR restaurant management experience in team hiring, developing, motivating, team scheduling, productivity, food ordering system, store sanitation, cash management, sales building promotions, and excelling in customer service.
  • ServSafe certification.
  • Flexible schedule with a mix of rotating day shifts and mid-shifts.

Benefits:

  • Base Salary $70-80K (weekly pay) + monthly bonus plan ($% of monthly store profit, distributed after 12th month end)
  • Medical, Dental, Vision, and Life Insurance
  • Profit Sharing Plan
  • 401k plan with match
  • PTO 14 days
  • 3 Paid Holidays
  • Relocation Assistance

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