Case Manager

3 weeks ago


Falls Church, Virginia, United States Northern Virginia Family Service Full time

About the Role:

The Northern Virginia Family Service is seeking a skilled Case Manager to join our Community Housing team. As a Case Manager, you will play a critical role in assisting clients in achieving self-sufficiency in areas such as family systems, housing, budgeting, employment, educational training, health, and other human services.

Key Responsibilities:

  • Conduct comprehensive initial screenings to determine eligibility for program services, providing assessment, intake, and enrollment where appropriate.
  • Manage a caseload of clients, developing Service Goal Plans, budgeting, and supporting clients' successes in achieving short- and long-term goals.
  • Conduct quality assurance surveys to gauge client satisfaction.
  • Establish a network of community resources and services, facilitating support-educational groups to increase client knowledge of relevant life skills.
  • Make referrals to other services as needed and work with community providers to provide collaborative services to clients.
  • Use clinical skills and knowledge of behavioral health issues to mediate client concerns and de-escalate situations when necessary.

Requirements:

  • Bachelor's degree in Social Work or related human services field; or Associate's degree with at least two years of related work experience; or at least four years of related work experience with no relevant education.
  • At least one year of case management experience specializing in human services, with a strong preference for experience providing direct services to individuals in housing-related crisis.
  • Demonstrated ability to develop and maintain timely, accurate, and complete documentation.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with a diverse client base and landlords.

Preferred Qualifications:

  • Housing Counselor and/or HQS Certification.
  • Oral and written fluency in English, with Spanish language fluency preferred.
  • Proficiency in basic technological tools, including laptops/computers, email, phones, and internet, with a working knowledge of Microsoft Office Suite.

About Northern Virginia Family Service:

Northern Virginia Family Service is a nonprofit organization dedicated to providing comprehensive services to individuals and families in need. We value diversity, equity, and inclusion, and are committed to advancing equity and promoting social justice in our community.

How to Apply:

Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].



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