Social Services Program Director

4 days ago

Falls Church, Virginia, United States Tahirih Justice Center Full time
Job Summary

The Tahirih Justice Center is seeking a highly skilled Social Services Program Manager to join our team. This role will require a high degree of emotional intelligence and discretion to support immigrant women and girls fleeing gender-based violence.

Key Responsibilities
  • Co-lead the implementation of the interdisciplinary model to ensure trauma-informed legal representation at Tahirih.
  • Supervise social services staff and interns; oversee social services program standards, monitor, evaluation and learning.
  • Play a leading role in expanding our outreach and advocacy in local and regional forums.
  • Assist with grant proposal development and fundraising.
  • Work with the Director of Client Advocacy, Social Services, to develop, monitor and evaluate programs and services for clients to improve programmatic efficiencies.
  • Develop team workplans, track grant metrics, and ensure program activities are aligned with organizational goals.
  • Lead education and outreach activities and represent Tahirih at local coalitions, taskforces and working groups.
  • Contribute to foundation and grant proposal, quarterly reports, donor site visits and audits.
  • Hire, onboard, and supervise social services staff and interns.
  • Mentor and support staff and interns to triage client emergencies, provide crisis intervention, safety planning, and education about victim's rights to clients.
  • Lead relationship building and maintain up to date resource network to improve client access to housing/shelter, food banks, education, transportation, counseling, medical services, public benefits, Crime Victims Compensation, and other social services available locally.
  • Ensure staff compliance with USCRI partnership agreements and, if applicable, help enroll clients in USCRI's Trafficking Victims' Assistance Program (TVAP), oversee ongoing administrative tasks and case-management related to USCRI TVAP provision.
  • Ensure program staff maintain regular communication with clients through regular calls and in-person meetings to provide social services case-management.
  • Ensure program staff maintain clients' confidential records, input case notes, regularly update Tahirih's case intensity matrix, and referral and resource database.
Requirements
  • Master's degree in social work, counseling, or related mental health field.
  • Five or more years of relevant experience providing direct social services or crisis management services to survivors of trauma.
  • At least three years of experience directly supervising social services staff and interns who work with survivors of trauma.
  • At least two years of experience with program development, implementation, and evaluation.
  • Experience working on or leading interdisciplinary teams, including serving clients with multiple engaged service providers such as attorneys and mental health professionals.
  • Experience with government and foundation grant reporting and deliverables.
  • Exemplary time management and prioritization skills.
  • Demonstrated experience building strong partnerships with local providers to ensure client access to services in the community.
  • Experience writing grant proposals.
  • Fluent in Spanish (written and spoken); additional language a plus.

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