Customer Experience Specialist
2 weeks ago
Knitwell Group is a leading fashion retailer dedicated to serving plus-size women. With 120 years of history, we've built a reputation for inclusivity, acceptance, and style.
Our Commitment to Diversity
- We celebrate individuality and strive to create a workplace that reflects the diversity of our customers and communities.
As a Sales Associate with Lane Bryant, you'll play a vital role in promoting our values and delivering exceptional customer experiences. If you're passionate about fashion, customer service, and making a difference, join our team today
Sales Associate Role
A Day in the Life:
As a Sales Associate, you'll work closely with colleagues to maintain a visually appealing store environment, support asset protection efforts, and contribute to achieving company goals. Your responsibilities will include:
Key Responsibilities:
- Deliver personalized styling services to clients, providing expert product knowledge and recommendations.
- Stay up-to-date on product knowledge, trends, and promotions to inform your sales approach.
- Maintain a clean, organized store environment, adhering to visual merchandising standards.
- Support inventory management, receiving, and stocking procedures.
- Participate in stockroom organization, maintaining a tidy and efficient workspace.
- Collaborate with colleagues to achieve sales targets, promote products, and drive business results.
Requirements:
- Strong communication and interpersonal skills, with a passion for delivering exceptional customer experiences.
- Specialty selling/retail experience preferred, but not required.
- Ability to read, write, and communicate effectively in English; other languages an asset.
- Flexible scheduling, including evenings, weekends, and holidays.
- Willingness to learn and adapt to new processes, technologies, and initiatives.
Compensation
We offer a competitive salary range of $12-$15/hour, depending on experience and location. As a valued member of our team, you can expect opportunities for growth, development, and recognition. We're committed to creating a positive, inclusive work environment that supports work-life balance and employee well-being.
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