Membership Services Ambassador

2 weeks ago


Fort Wayne, Indiana, United States YMCA of Greater Fort Wayne Full time
Membership Services Representative

We are seeking a highly motivated and customer-focused Membership Services Representative to join our team at the YMCA of Greater Fort Wayne.

About the Role

The successful candidate will be responsible for delivering exceptional service to our members, providing a positive and welcoming experience that exceeds their expectations.

Key Responsibilities
  • Provide exceptional customer service to members and guests
  • Process membership transactions and maintain accurate records
  • Respond to member inquiries and resolve issues in a timely and professional manner
  • Collaborate with other departments to ensure seamless delivery of services
  • Stay up-to-date on YMCA programs and services to provide informed recommendations to members
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and conflict resolution skills
  • Basic math skills and accuracy with handling cash and credit transactions
  • Ability to maintain confidentiality and handle sensitive information
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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