Unified Communications Specialist

4 weeks ago


Richmond, Virginia, United States Reid Hospital & Health Care Services Full time
Job Summary

We are seeking a highly skilled Communications Specialist to manage and monitor our Cisco Call Manager Systems and integrations. The ideal candidate should have a deep understanding of Cisco Call Manager and experience in managing and monitoring it.

Key Responsibilities:

  • Manage and monitor the company's Cisco Call Manager Systems and integrations.
  • Troubleshoot and resolve any issues related to Cisco Call Manager.
  • Work with internal and external stakeholders to ensure seamless communication.
  • Develop and implement communication strategies and plans.
  • Collaborate with other IT teams to ensure that Cisco Call Manager is integrated with other systems and tools.
  • Provide technical guidance and support to junior IT staff.
  • Stay up to date with the latest trends and developments in communication technologies.

Requirements:

  • At least 3 years of experience in managing and monitoring Cisco Call Manager Systems and integrations.
  • Significant and successful experience supporting various unified communications solutions and implementation.
  • Working experience with hardware and software systems including on premise data center with Cisco, Dell, Dell / EMC, network protocols such as H.323, SIP, DHCP, DNS, Citrix Virtual Apps and Desktop, Citrix NetScaler, VMware, Linux, Unix, and/or Windows environments, LAN/WAN/SDN, technologies as well as cloud providers is preferred.

What We Offer:

  • Unexpected Perks: daycare, Doordash, SmartDollar, Daily Pay, therapy dogs, massages, Forbes rated Best Places to Work 2022

Reid Health is an Equal Opportunity Employer. No Search Firms: Reid Health does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email.



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