Retail Store Associate

6 days ago


Schaumburg, Illinois, United States THE RADIO FLYER COMPANY Full time
Unlock a Career in Retail with The Radio Flyer Company

We are seeking an experienced and skilled retail store associate to join our team at The Radio Flyer Company. As a key holder, you will play a vital role in maintaining a positive and inclusive environment that brings the Radio Flyer brand and vision to life for all customers and employees.

About Us:

The Radio Flyer Company is a leader in the toy industry, recognized for our iconic little red wagon and commitment to delivering joy to families. Our corporate headquarters is located in Chicago, where we innovate in every product category we enter. We are excited to announce our newest venture into retail at the Radio Flyer Store located in Woodfield Mall in Schaumburg, IL.

Job Description:

  • Provide World-Class Service: Deliver exceptional customer service experiences that delight customers. Own customer service resolutions with grace and effectiveness.
  • Drive Operational Excellence: Meet metrics and expectations including sales, inventory management, visual merchandising, safety, loss prevention, and cash handling to meet business needs. Become a POS expert user and continuously support the management team in delivering training to associates.
  • Support Daily Operating Procedures: Assist with opening/closing, establishing zones for associates, designating breaks, and providing coaching & motivation to team when a manager is not present.
  • Work Cross-Functionally: Execute product assemblies, assist guests with pick-ups, receive and inspect incoming shipments, ensure products are stored in the proper location, and provide an overall safe and accessible back of house environment.

Requirements:

  • 1+ years of retail leadership experience
  • Strong leadership abilities, composure, and organizational skills
  • Exceptional customer service skills
  • Able to work a variety of hours to meet the needs of the business, including mornings, evenings, weekends, and holidays. Able to work a minimum of 15-20 hours/week.
  • Ability to lift and mobilize large items, up to 50lbs, while utilizing appropriate equipment and safety techniques.
  • Ability to be mobile on the sales floor for extended periods of time.

Estimated Salary:$45,000 - $60,000 per year, depending on experience

Our Values:

We are committed to living our values: FUNatical Customer Service, Live with Integrity, Yes I Can, Excellence in Everything, and Responsible for Success. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.



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