Airport Lounge Concierge

3 days ago

Flushing, New York, United States Hyde Park Hospitality Full time
Job Title: Airport Lounge Concierge

Join Hyde Park Hospitality, a dynamic and fast-growing company, as an Airport Lounge Concierge. We are seeking a highly skilled and enthusiastic individual to provide exceptional guest experiences in our premium lounge at LaGuardia Airport.

Key Responsibilities:
  • Welcoming guests by name and providing personalized service throughout their stay.
  • Assisting guests with their needs, including providing information on lounge facilities and services.
  • Ensuring a seamless and enjoyable experience for guests, while maintaining a high level of professionalism and courtesy.
  • Collaborating with the team to ensure excellent guest satisfaction and loyalty.
  • Providing exceptional customer service, responding to guest inquiries, and resolving any issues promptly and professionally.
Requirements:
  • Strong communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Excellent customer service skills, with a focus on providing personalized and attentive service.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • Ability to maintain a high level of professionalism and courtesy, even in challenging situations.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for exceptional performance.

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