Customer Service Representative

2 weeks ago


Friendswood, Texas, United States Matthew Johnson - State Farm Agent Full time
ROLE DESCRIPTION:

As a Customer Service Representative with Matthew Johnson - State Farm Agent, you will be responsible for delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have the opportunity to enhance your career while resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Respond to customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

We look forward to connecting with you if you are a customer-focused and empathetic team member who is passionate about delivering exceptional client experiences. We anticipate internal growth opportunities for driven and sales-minded candidates.



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