Customer Service Ambassador
4 weeks ago
About the Role
We're seeking a talented Customer Service Representative to join our team at TTEC. As a Customer Service Representative, you'll be the face of our company, providing exceptional customer experiences that drive loyalty and retention.
Key Responsibilities
- Answer incoming communications from customers in a timely and professional manner
- Conduct research to provide accurate and helpful responses to customer inquiries
Requirements
- 6 months or more of customer service experience
- High school diploma or equivalent
- Strong product knowledge and ability to explain it to customers
- Computer experience and proficiency in software applications
What We Offer
- A supportive and inclusive work environment
- Opportunities for career growth and professional development
- A competitive base wage and performance bonus opportunities
- A comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness incentives
About TTEC
TTEC is a global company that's passionate about making customers happy. We're committed to building a diverse and inclusive workforce that reflects the communities we serve. Our company values include empathy, integrity, and teamwork, and we're looking for like-minded individuals to join our team.
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