Customer Service Ambassador

4 weeks ago


Rochester, New York, United States TTEC Full time

About the Role

We're seeking a talented Customer Service Representative to join our team at TTEC. As a Customer Service Representative, you'll be the face of our company, providing exceptional customer experiences that drive loyalty and retention.

Key Responsibilities

  • Answer incoming communications from customers in a timely and professional manner
  • Conduct research to provide accurate and helpful responses to customer inquiries

Requirements

  • 6 months or more of customer service experience
  • High school diploma or equivalent
  • Strong product knowledge and ability to explain it to customers
  • Computer experience and proficiency in software applications

What We Offer

  • A supportive and inclusive work environment
  • Opportunities for career growth and professional development
  • A competitive base wage and performance bonus opportunities
  • A comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness incentives

About TTEC

TTEC is a global company that's passionate about making customers happy. We're committed to building a diverse and inclusive workforce that reflects the communities we serve. Our company values include empathy, integrity, and teamwork, and we're looking for like-minded individuals to join our team.



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