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Customer Engagement Associate
2 months ago
As a Customer Service Representative at Domino's Franchise, you will play a crucial role in ensuring customer satisfaction and maintaining our high standards of service.
Key Responsibilities- Interact directly with customers through various channels including phone, online, and in-person.
- Possess comprehensive knowledge of our menu offerings.
- Address and resolve customer questions and concerns effectively.
- Maintain a positive demeanor when communicating with customers, both verbally and in writing.
- Assist in the preparation of food items.
- Ensure cleanliness and organization of the front area of the store.
Comprehensive orientation and on-the-job training will be provided to ensure you are well-equipped for your role.
Communication SkillsStrong verbal communication skills are essential for processing orders efficiently, both over the phone and in person using our touch screen system. A clear and friendly speaking voice is necessary for effective customer interactions.
Additional InformationYour personal information will be handled confidentially in accordance with EEO guidelines.