APS Investigator Specialist

1 month ago

Washington, Washington, D.C., United States Texas Department of Aging & Disability Services Full time
Job Title: APS Investigator Specialist

About the Role:
As an APS Investigator Specialist with the Texas Department of Aging & Disability Services, you will play a critical role in protecting the elderly and adults with disabilities who are unable to protect themselves. This challenging yet rewarding position requires a unique blend of skills, including social work, investigation, and community outreach.

Key Responsibilities:
• Investigate reports of abuse, neglect, or exploitation of elderly or disabled adults, assessing the urgency of the situation and gathering information through interviews and documentation.
• Provide services outside of regular working hours, including receiving reports of alleged abuse, neglect, or exploitation, to ensure 24-hour coverage.
• Determine temporary or long-term actions to be taken to remove or lessen an immediate threat to the life or health of an adult protective services client, including counseling, providing information and referral services, and testifying in court.
• Develop individualized service plans to meet the needs of adult protective services clients and maintain detailed documentation on each case.
• Make presentations and participate in community awareness and related activities to inform the public about the program.
• Prepare routine, statistical, and special reports for management.
• Serve in a lead capacity in the absence of a supervisor and perform other duties as assigned to maintain unit operations.

Requirements:
• Knowledge of agency policies, procedures, and standards.
• Knowledge of Texas laws relating to adult protective services.
• Knowledge of gerontology and the dynamics of the aging process.
• Knowledge of special problems of the aged and disabled.
• Knowledge of crisis intervention techniques and skills.
• Knowledge of differing cultures/ethnic groups and values.
• Skill in establishing and maintaining effective working relationships.
• Skill in effective verbal and written communication.
• Ability to work effectively with difficult abuse/neglect complaints.
• Ability to empathize and provide encouragement to disabled adults and the elderly and to help them meet particular needs and alleviate problems.
• Ability to operate a personal computer and various software packages.
• Ability to operate standard office equipment, including fax and copy machines.
• Ability to make home visits in isolated or high-crime areas that may involve exposure to substandard and unsanitary living conditions.
• Ability to be on call to receive reports of abuse, neglect, and exploitation.
• Ability to work with violent and dangerous individuals.

Why Work for Us?
The Texas Department of Aging & Disability Services is a qualifying organization for the Service Loan Forgiveness Program and offers excellent health benefits, special discounts on products and services, a lifetime monthly retirement annuity, and Texa$aver (k) and Programs under the Employees Retirement System of Texas. Additionally, you will receive 12 days of paid annual leave, 12 sick days, and the potential to earn up to four days of administrative leave each year.

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