Patient Service Representative Lead
2 weeks ago
Join The University of Kansas Health System as a Patient Service Representative Lead and play a vital role in delivering exceptional patient experiences in our ambulatory clinics.
Key Responsibilities:- Support the supervisor in leading a team of Patient Service Representatives.
- Develop and implement effective training programs to ensure employees have the necessary skills and knowledge to excel in their roles.
- Collaborate with the clinical care team to ensure seamless patient flow and efficient operations.
- Provide exceptional customer service, resolving issues and concerns in a timely and professional manner.
- Manage front desk operations, including greeting patients, answering calls, and processing registrations.
- Assist with scheduling appointments, pre-authorizing procedures, and collecting copays and other payments.
- Maintain accurate and up-to-date patient records, ensuring compliance with health system policies and procedures.
- Participate in quality improvement initiatives, identifying areas for improvement and implementing changes to enhance patient satisfaction and experience.
- High school graduate or equivalent.
- Minimum of two years' experience in ambulatory or patient registration, or one year combined with an associate's degree.
- Excellent customer service skills, with the ability to resolve issues and concerns in a timely and professional manner.
- Ability to maintain patient confidentiality and handle sensitive information with discretion.
- Clerical, registration, and/or customer service experience within a healthcare setting.
- Fluent English, with the ability to read, write, speak, and understand English.
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Patient Service Representative Lead
4 weeks ago
Mission Viejo, California, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative LeadJoin The University of Kansas Health System as a Patient Service Representative Lead and play a vital role in delivering exceptional patient experiences in our ambulatory clinics.Key Responsibilities:Support the supervisor in leading a team of Patient Service Representatives.Develop and implement effective...
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Patient Service Representative Lead
1 month ago
Mission Viejo, California, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative Lead is a critical role within our ambulatory clinic, responsible for supporting the supervisor and serving as a resource for training other employees. This position requires a high level of knowledge of all job functions and a strong commitment to delivering exceptional patient experiences.Key...
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Mission Viejo, California, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative Scheduling TrainerWe are seeking a highly skilled Patient Service Representative Scheduling Trainer to join our team at The University of Kansas Health System. As a key member of our training team, you will be responsible for facilitating the standardized training program for Patient Service Representatives, ensuring...
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Mission Viejo, California, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative SchedulingJoin The University of Kansas Health System as a Patient Service Representative Scheduling, playing a vital role in creating a seamless patient experience within our ambulatory clinics. As a key member of the physician's care team, you will be responsible for scheduling patient appointments, ensuring timely...
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Mission Viejo, California, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative Scheduling (PSR Scheduler) plays a vital role in creating a seamless patient experience within an ambulatory clinic. This position is responsible for scheduling patient appointments, responding to high-volume phone calls, and navigating medical records to ensure accurate patient information.Key...
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Patient Service Representative
1 day ago
Mission Viejo, California, United States The University of Kansas Health System Full timeJob Title: Patient Service RepresentativeJoin The University of Kansas Health System as a Patient Service Representative and play a vital role in creating a seamless patient experience in our ambulatory clinics.Responsibilities:Schedule patient appointments, including internal and external referrals, in-person appointments, telehealth visits, surgeries,...
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Mission Viejo, California, United States The University of Kansas Health System Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative Scheduling to join our team at The University of Kansas Health System. As a key member of our physician's care team, you will play a critical role in creating a seamless patient experience within our ambulatory clinic.ResponsibilitiesSchedule patient appointments, including internal...
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Patient Service Coordinator
2 weeks ago
Mission Viejo, California, United States Physical Rehabilitation Network Full timeJob Title: Patient Service RepresentativeAt Physical Rehabilitation Network, we're seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our front office staff, you'll play a vital role in ensuring a seamless and positive experience for our patients.Key Responsibilities:Patient Interaction: Greet and...
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Patient Service Representative
2 days ago
Mission Viejo, California, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative Scheduling (PSR Scheduler) plays a vital role in creating a seamless patient experience within an ambulatory clinic. This position is responsible for scheduling patient appointments, responding to high-volume phone calls, and navigating medical records to ensure accurate patient information. The PSR Scheduler...
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Patient Accounting Representative II
2 days ago
Mission Viejo, California, United States The University of Kansas Health System Full timeJob Title: Patient Accounting Representative IIJoin The University of Kansas Health System as a Patient Accounting Representative II and play a vital role in ensuring the financial well-being of our patients.Job Summary:The Patient Accounting Representative II is responsible for accurate and timely action on accounts as it relates to specific...
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Customer Service Representative
3 weeks ago
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Customer Service Representative
1 day ago
Mission Viejo, California, United States Caliber Collision Centers Full timeCustomer Service RepresentativeAt Caliber Collision Centers, we're committed to providing exceptional customer service and ensuring our customers' vehicles are restored to their pre-accident condition. As a Customer Service Representative, you'll play a vital role in delivering a world-class experience for our customers.Key Responsibilities:Provide...
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Customer Service Representative
3 weeks ago
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Mission Viejo, California, United States Providence Health & Service Full timeJob SummaryWe are seeking a Patient Services Specialist to join our team at Providence Mission Hospital - Mission Viejo or Laguna Beach. This is a unique opportunity to work in a dynamic environment where you will be responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits.Key...
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Customer Service Representative
3 weeks ago
Mission Viejo, California, United States DataTicket, Inc Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at DataTicket, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through live phone calls, resolving queries, and preventing escalations.Key...
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Lead Medical Laboratory Scientist
3 weeks ago
Mission Viejo, California, United States Providence Service Full timeAbout the RoleWe are seeking a highly skilled and experienced Lead Medical Laboratory Scientist to join our team at Mission Hospital Regional Medical Center. As a key member of our laboratory team, you will be responsible for overseeing the day-to-day operations of the laboratory sections, ensuring the highest quality of patient care and laboratory...
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Financial Services Representative
1 day ago
Mission Viejo, California, United States Fidelity Investments Full timeJob Description:We are seeking a highly motivated and customer-focused Financial Representative to join our team at Fidelity Investments. As a key member of our branch, you will play a vital role in delivering exceptional client experiences and driving business growth.The Expertise We're Looking For:We are looking for individuals with a passion for customer...
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Patient Transporter
2 weeks ago
Mission Viejo, California, United States Providence Health & Service Full timeJob SummaryWe are seeking a skilled Patient Transporter to join our team at Providence Health & Service. As a Patient Transporter, you will play a critical role in ensuring the safe and efficient transportation of patients throughout the hospital.Key ResponsibilitiesTransport patients to and from various areas of the hospital, including patient rooms,...
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Patient Care Specialist
1 day ago
Mission Viejo, California, United States Providence Service Full timeAbout the RoleAs a Patient Care Technician, you will play a vital role in providing high-quality patient care and support to our patients and families. You will work under the supervision of a Registered Nurse (RN) to provide basic nursing care, collect and report information, and complete patient care-related documentation.ResponsibilitiesProvide basic...
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Patient Transporter
1 day ago
Mission Viejo, California, United States Providence Service Full timeJob SummaryWe are seeking a skilled Patient Transporter to join our team at Mission Hospital Mission Viejo. As a Patient Transporter, you will play a critical role in ensuring the safe and efficient transportation of patients throughout the hospital.Key ResponsibilitiesTransport patients to and from various areas of the hospital, including patient rooms,...