Customer Service Ambassador
6 days ago
The YMCA of Greenville, a dynamic and rapidly growing association, seeks to strengthen the community through youth development, healthy living, and social responsibility.
Our mission is to provide an exceptional member experience by delivering excellent service, responding to member needs, and promoting memberships and programs.
We offer a range of benefits for our Part-time Staff, including:
- Free individual Y membership with 75% discount on upgraded memberships
- 50% Discount on Programs, including Childcare, sports, and aquatics
- 20% Discount on Personal Training
- 12% Retirement Contribution once fully vested
- 403b Retirement Savings Plan
In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We value:
- Welcoming: open to all
- Genuine: valuing individuals
- Hopeful: believing in potential
- Nurturing: supporting growth
- Determined: making communities stronger
This role is ideal for those who are detail-oriented, possess strong organizational skills, and can multitask efficiently. A high school diploma and at least three months of customer service/public relations experience are required.
We are seeking a skilled professional to join our team as a Customer Service Ambassador. As a key member of our team, you will be responsible for:
- Providing excellent service to members, guests, and program participants
- Conducting interviews and/or tours responsive to prospective members' needs
- Selling memberships and programs
- Handling and resolving membership concerns
- Applying YMCA policies dealing with member services
The estimated salary for this position is $15-18 per hour, depending on location and experience.
To succeed in this role, you must have excellent communication skills, intermediate to advanced computer skills, and the ability to work without direct supervision. CPR/First Aid, Blood Bourne Pathogen, and Child Abuse Prevention training are required within the first 30 days of employment.
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