Executive Operations Manager

4 days ago


Franklin, Tennessee, United States Superior Talent Source Full time

We are seeking an experienced and results-driven Executive Operations Manager to join our team at Superior Talent Source. As a key member of our hospitality recruitment agency, you will play a vital role in driving business success and delivering exceptional service to our clients.

Job Summary

The successful candidate will assist in overseeing all aspects of restaurant operations, including staffing, customer service, food and beverage quality, and financial performance. This is a unique opportunity to work with leading restaurants, hotels, country clubs, and resorts across the United States.

Responsibilities:

  • Collaborate with the General Manager to analyze financial reports, budgets, and forecasts, identifying areas for improvement and implementing corrective actions as needed.
  • Monitor and maintain high standards of cleanliness, food safety, and sanitation, ensuring compliance with local health regulations.
  • Assist in hiring, training, and developing a team of passionate and dedicated employees, fostering a positive work environment, and ensuring exceptional service.
  • Implement and enforce operational procedures and policies to maximize efficiency and productivity, including efficient table turnover and timely food preparation.
  • Monitor guest feedback and address customer concerns or complaints promptly and professionally, striving to exceed guest expectations and ensure customer satisfaction.

Requirements:

  • Minimum two (2) years experience in an Assistant General Manager role within the casual dining or full-service restaurant industry.
  • Strong leadership skills, with the ability to motivate and manage a diverse team effectively.
  • Excellent customer service orientation, with a focus on providing memorable dining experiences.
  • In-depth knowledge of restaurant operations, including food and beverage preparation, inventory management, and financial analysis.
  • Strong problem-solving and decision-making abilities, with a track record of driving results and achieving business targets.
  • Exceptional communication and interpersonal skills, with the ability to engage with guests, team members, and stakeholders.
  • Proficient computer skills, including familiarity with restaurant management software and Microsoft Office applications.

Salary Range: $65,000 - $85,000 per annum, depending on experience.


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