Primary Care Scheduler

4 days ago


Columbia, South Carolina, United States Compass Health Network Full time
Job Summary

We are seeking a highly organized and detail-oriented Primary Care Scheduler to join our team at Compass Health Network. As a Primary Care Scheduler, you will be responsible for scheduling new and returning client appointments, operating the telephone queue, and providing exceptional customer service.

Key Responsibilities
  • Schedule appointments for multiple primary care providers in several locations
  • Provide excellent customer service to patients and families
  • Manage and maintain voicemail box with timely responses to patient inquiries
  • Verify patient information and update records as needed
  • Coordinate referrals and scheduling with other healthcare services
  • Enter and run insurance eligibility in the electronic medical record
  • Monitor schedule for accuracy and make adjustments as needed
  • Work closely with department and front desk staff to ensure seamless patient care
Requirements
  • High School/GED required
  • Experience with multi-line phone system and medical office software preferred
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • Ability to maintain confidentiality and adhere to HIPAA guidelines
Why Work with Compass Health Network?

We offer a competitive benefits package, advancement opportunities, and a supportive work environment. Our team is dedicated to providing high-quality care to our patients, and we are committed to making a positive impact in our community.



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