Customer Service Lead
1 week ago
We are seeking a highly motivated and experienced Customer Service Lead to join our team at Burlington Stores, Inc. in Linden, New Jersey.
Key Responsibilities:
- Model company core values and Our Burlington philosophy to drive improvement of friendliness, speed of checkout, and customer feedback surveys.
- Maintain a customer-first focus and deliver a consistently great experience to all customers with a high level of professionalism.
- Coordinate meal and break periods and monitor schedule adherence.
- Ensure a neat and orderly front-end area, troubleshooting issues with registers and transactions.
Requirements:
- Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required.
- Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
About Burlington Stores, Inc.
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. We offer a competitive wage, flexible schedule, and a generous associate discount. We are a rapidly growing company, which allows us to provide a variety of professional development opportunities so our associates can grow with us.
Our Commitment to Health & Safety
The health and safety of our associates and customers are our top priorities. We have implemented new guidelines and expectations, in line with CDC guidelines, and state and local regulations, that impact the way we work in our stores, distribution centers, and corporate offices.
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