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Food Service Associate

2 months ago

Akron, Ohio, United States Tri City Foods Full time

About Us

Tri City Foods is a growing organization dedicated to delivering exceptional customer experiences and career opportunities for our employees. As a leading Burger King franchise, we strive to achieve customer satisfaction and provide a supportive work environment for our team members.

Job Summary

We are seeking a highly motivated and personable Customer Service Representative to join our team. As an integral member of our restaurant staff, you will be responsible for providing excellent customer service, operating cash registers, and maintaining a clean and safe work environment.

Key Responsibilities

  • Customer Service
    • Greet guests with a smile and receive orders in a timely and efficient manner.
    • Process payments and respond to customer issues in a professional and polite manner.
  • Food Preparation and Service
    • Prepare and package food and drink products to meet customer expectations.
    • Verify the accuracy of guests' orders and ensure prompt delivery.
  • Team Collaboration
    • Work collaboratively with other team members to achieve restaurant goals and objectives.
    • Communicate effectively with customers, peers, and managers to resolve issues and provide excellent service.
  • Store Maintenance
    • Clean and maintain the kitchen area, counters, food preparation areas, and utensils.
    • Clean the dining room, restrooms, and exterior grounds to ensure a clean and safe environment.
  • Adaptability and Flexibility
    • Be able to work well in a fast-paced environment and under pressure.
    • Be flexible and adaptable to changing situations and priorities.

Requirements

  • Education and Experience
    • High school diploma or equivalent required.
    • Previous customer service or food service experience preferred.
  • Skills and Abilities
    • Excellent communication and interpersonal skills.
    • Ability to work well in a team environment.
    • Basic math skills and accuracy with handling cash and operating a point of sale system.
    • Reliable transportation and a valid driver's license.

Benefits

Tri City Foods offers a range of benefits to our employees, including:

  • A discount program that offers discounts on various products and services.
  • A provider finder/cost estimation tool to help employees find in-network providers and estimate costs.
  • A wellness program that rewards employees for achieving health and wellness goals.
  • A pregnancy planning tool to help employees track fertility and baby growth.