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Customer Experience Specialist

2 months ago

Cape Charles, United States TTEC Full time

**Transform Your Career with TTEC**

At TTEC, we're dedicated to delivering exceptional customer experiences that drive business results. As a Customer Service Representative working onsite in our Cape Charles, VA location, you'll be part of a dynamic team that's passionate about making a difference.

**Our Culture**

We're a Great Place to Work certified company, and our employees have spoken – our purpose, team, and company culture are amazing Our employees are the spark that brightens days and ignites careers, and we're committed to supporting their growth and development.

**Your Role**

As a Customer Service Representative, you'll be responsible for:

  • Providing exceptional customer service and support via various communication channels
  • Conducting research to resolve customer issues and provide accurate solutions
  • Working collaboratively with the team to achieve business objectives

**What We're Looking For**

We're seeking individuals with:

  • 6 months or more of customer service experience
  • High school diploma or equivalent
  • Strong product knowledge and research skills
  • Excellent communication and problem-solving skills

**What We Offer**

We're committed to supporting your career growth and development, with:

  • A supportive team environment
  • A comprehensive training program
  • Opportunities for advancement and professional development
  • A competitive base wage and performance bonus opportunities
  • A healthy benefits package, including PTO, tuition reimbursement, and health and wellness incentives

**Join Our Team**

We're a global team of curious lifelong learners, guided by our company values and committed to making a positive impact. If you're passionate about delivering exceptional customer experiences and growing your career, we'd love to hear from you