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Principal Program Manager, Global Partner Operations Specialist

2 months ago

Pleasanton, California, United States Workday Full time
About the Role

We are seeking an experienced Principal Program Manager to join our Global Partners Operations team. This is an ideal opportunity for an individual contributor with a comprehensive program management toolkit and a proven track record of influencing, driving, and collaborating with cross-functional teams to build our modern Partner ecosystem for Workday.

Key Responsibilities
  • Lead efforts for our Partner Relationship Management (PRM) roadmap
  • Work closely with Program Sponsors and Leaders to drive decisions, mitigate risks, and resolve issues
  • Present program status updates to senior management, highlighting risks and providing recommendations to support product and operational level decisions
  • Identify and handle risks, anticipate issues, and track key actions throughout the program life cycle
  • Have an in-depth understanding of the product vision, value proposition, and roadmap, key results, and interdependencies
  • Leverage past operational, enablement, and customer experience to solve problems, fill gaps, and achieve objectives through a cross-functional team
  • Responsible for effective communication and issue resolution while ensuring timely decisions are being made
  • Scope business problems and processes by identifying key issues, inputs, team members, and outcomes
  • Continuously improve our Global Partners PMO processes, procedures, and collateral
About You

We are looking for an experienced Principal Program Manager who is passionate about building impactful teams and understands the value of structure while balancing the need for agility and innovation within that framework. You will guide your team and, at times, step in directly to lead the facilitation of business strategy definition, scope identification, cross-functional design, timeline alignment, and driving on-time delivery of committed outcomes and results.

Basic Qualifications
  • 8+ years of progressive experience leading large-scale cross-functional programs within a Go-To-Market, SaaS, or mid-to-large software organization or consulting company
  • 8+ years of experience in Partner Operations, Sales Operations, or Business Operations
Other Qualifications
  • Experience with solutions and/or implementation consulting
  • Experience with M&A integrations and technology planning
  • Experience in Program Management of a CRM or PRM
  • PMP, PMI Institute, Scaled Agile, or equivalent certification
  • A toolbox of multiple program management methodologies
  • A passion for team mentorship, employee development, and building a team culture based on delivering results at speed while having fun
  • Experience with PMO portfolio management, framework, and standards development
  • Experience in working and building trusted relationships with executive leaders
  • Knowledge of design thinking, strategy definition, agility concepts, and the ability to step in as a business transformation advisor as needed
  • Experience leading transformation programs in the software industry with an enterprise products company or consulting experience is a plus
Workday's Approach to Flexible Work

We combine the best of both worlds: in-person time and remote work. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.

Workday's Commitment to Diversity and Inclusion

Workday is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. We are committed to creating an inclusive environment where everyone can thrive.