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Automotive Service Director

2 months ago

Boca Raton, Florida, United States National Tire & Battery Full time

**Job Summary**

The Automotive Service Manager is responsible for overseeing the daily operations of the service department at National Tire & Battery. This role involves managing a team of technicians, ensuring customer satisfaction, and maintaining a high level of service quality.

**Key Responsibilities:**

  • Supervise the service department team to ensure efficient workflow and high-quality service delivery
  • Manage customer relationships and resolve any issues or concerns in a timely and professional manner
  • Develop and implement strategies to improve service department productivity and efficiency
  • Collaborate with the store manager to achieve sales and customer satisfaction goals
  • Stay up-to-date with industry developments and best practices in automotive service management

**Requirements:**

  • Minimum 2 years of experience in a service management role, preferably in the automotive industry
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of automotive repair and maintenance procedures
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

**Benefits:**

  • Competitive salary and bonus structure
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • 401(k) plan with company match
  • Generous paid time off and holidays