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Director of Nursing Services
2 months ago
Sunrise Senior Living is seeking a highly skilled and experienced Director of Nursing Services to lead our skilled nursing operations. As a key member of our leadership team, you will be responsible for providing strategic direction and oversight to ensure the delivery of high-quality care and services to our residents.
Key Responsibilities- Clinical Care Delivery Operations
- Direct and supervise a team of nursing professionals to ensure the delivery of quality care and services.
- Implement and monitor systems to ensure consistent delivery of quality care and services.
- Develop and implement staffing and scheduling patterns to maintain continuity of care and regulatory compliance.
- Assess and monitor the clinical setting to ensure effective and safe care delivery.
- Facilitate effective communication between cross-functional teams and promote a team approach in care delivery.
- Maintain communication with residents' physicians, families, and responsible parties to ensure their needs are being met.
- Identify ongoing needs of residents to maintain the highest quality standards for well-being.
- Ensure proper utilization of the Resident Care Plan by all team members.
- Ensure proper follow-through and documentation of care delivery.
- Facilitate relationships with hospice, therapy, and other providers.
- Participate in community awareness activities and community relationship development.
- Assist in counseling residents, families, or responsible parties during difficult transitional care periods.
- Quality Assurance and Regulatory Compliance
- Strive for excellent quality care and service delivery as measured in the Quality Services Review (QSR) process and institute corrective actions in a timely manner.
- Research, document, and review all incidents of abuse, neglect, and misappropriation of funds; develop and implement plans of correction as appropriate.
- Ensure Quality Improvement meetings are occurring and may be designated as the Chairperson of the meetings.
- Analyze Guest/Resident Care Standards of Care and Support Services to maintain quality care and clinical practice.
- Review, develop, and implement plans of correction for concerns and issues identified by pharmacy consultants.
- Review and develop plans of correction with the interdisciplinary team to enhance the quality of resident care.
- Regularly monitor each resident's medication and treatment profile and medication pass process to ensure each medication and treatment is administered as ordered and documented accurately.
- Review for accuracy and compliance all physician orders at time of move-in and monthly thereafter.
- Act as liaison with pharmacy to ensure effective services for residents.
- Ensure pharmacy follows state regulations for labeling, distribution, and identification of medications.
- Develop a thorough working knowledge of current and evolving federal and state regulations, policies, and procedures for resident care and services.
- Ensure that the community follows all state regulations as it pertains to resident care and services.
- Review, develop, and implement plans of correction for concerns and issues identified by regulators.
- Complete and submit all monthly and quarterly reports in a timely manner.
- Follow through on mock survey process.
- Financial Management
- Assist in the presentation and value of Sunrise's products and services for residents, families, and team members and targeted referral sources.
- Assist the executive director in completing the annual community budget.
- Understand and manage the department budget to include labor and other expenses and its impact on the community's bottom line.
- Review monthly financial statements and implement plans of action around deficiencies.
- Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls.
- Coordinate with the community team to achieve maximum staff economies and cross-training when applicable.
- Understand the internal cost associated with all Sunrise resident care programs.
- Training, Leadership, and Team Member Development
- Overall management of the department, including but not limited to: recruiting, hiring, training, coaching, and disciplining.
- Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe.
- Develop a working knowledge of state regulations and ensure compliance through supervising and coaching team members.
- Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions.
- Complete team member staffing and scheduling according to operational and budgetary guidelines.
- Daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid.
- Conduct timely performance appraisals with meaningful conversations.
- Hold team members accountable and correct actions when necessary and document.
- Attend regular meetings; Stand Up, Cross Over, Department Head Meetings, Town Hall, Quality Improvement, and others as directed by the Executive Director.
- Keep abreast of professional developments in the field by reading, attending conferences, and training sessions.
