Senior Technical Field Engineer

2 weeks ago


Boise, Idaho, United States Axcelis Technologies Full time

About the Role: We are seeking an experienced Senior Technical Field Engineer to join our team at Axcelis Technologies.

Job Summary: The successful candidate will provide highly visible customer support through on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems.

Key Responsibilities:

  • Check out and approve operational quality of system equipment
  • Instruct customers in the operation and maintenance of the system
  • Serve as company liaison with customer on administrative and technical matters for assigned projects
  • Interpret customers' needs and clarify problem resolution responsibilities

Requirements:

  • Bachelor's degree with 2-4 years of professional experience
  • Strong technical skills and knowledge of system hardware and software
  • Excellent communication and problem-solving skills

What We Offer:

  • A competitive estimated salary of $85,000 - $115,000 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Retirement savings plan with company match
  • Ongoing training and development opportunities

EEO Statement: Axcelis Technologies is an equal opportunity employer committed to diversity and inclusion. We will provide reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position, unless the accommodation would create an undue hardship for the Company.



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