Bilingual Customer Experience Representative
7 days ago
We are a provider of outsourced digital services, dedicated to delivering exceptional customer experiences for fast-growing technology companies. Our innovative approach and commitment to quality have earned us a reputation as a leader in the industry.
">Salary and Benefits">
The estimated annual salary for this position is $50,000 - $65,000, depending on location and experience. In addition to a competitive salary, we offer outstanding medical, dental, vision, and prescription plans, as well as 401k matching.
">Job Responsibilities">
In this role, you will be responsible for creating personalized solutions to meet the unique needs of each client, utilizing your technical support skills and knowledge of digital banking systems. You will also educate clients on digital self-service tools and troubleshoot issues related to online banking, bill pay services, email, and chat applications.
">Requirements">
- ">
- Bachelor's degree in a related field or equivalent combination of education and experience">
- Previous customer service experience, preferably in a call center setting">
- Strong working knowledge of Microsoft Office and core systems">
- Proficiency in Spanish and English">
">Why Work with Us?">
We value our employees' well-being and offer comprehensive benefits packages and opportunities for growth and development. Our inclusive environment and commitment to diversity make us an ideal employer for individuals from all walks of life.
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