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Patient Account Representative
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Lewisville, Texas, United States Guidehouse Full timeJob Title: Patient Account RepresentativeGuidehouse is seeking a Patient Account Representative to join our team. As a Patient Account Representative, you will be responsible for resolving account balances and communicating with patients and insurance companies.Key Responsibilities:Resolve account balances and communicate with patients and insurance...
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Patient Account Representative
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Lewisville, Texas, United States Guidehouse Full timeJob Title: Patient Account RepresentativeJob Summary:Guidehouse is seeking a Patient Account Representative to join our team. As a Patient Account Representative, you will be responsible for resolving patient account balances and providing exceptional customer service to patients and insurance companies.Key Responsibilities:Resolve patient account balances...
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Lewisville, Texas, United States Guidehouse Full timeJob Title: Patient Account RepresentativeGuidehouse is seeking a Patient Account Representative to join our team. As a Patient Account Representative, you will be responsible for resolving account balances and providing excellent customer service to patients and insurance companies.Key Responsibilities:Resolve account balances and communicate with patients...
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Patient Account Representative
2 weeks ago
Lewisville, Texas, United States Guidehouse Full timeJob Title: Patient Account RepresentativeAbout the Role:We are seeking a highly motivated and detail-oriented Patient Account Representative to join our team at Guidehouse. As a Patient Account Representative, you will play a critical role in resolving account balances and providing exceptional customer service to patients and insurance companies.Key...
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Patient Account Representative
2 weeks ago
Lewisville, Texas, United States Guidehouse Full timeJob Title: Patient Account RepresentativeJob Summary:Guidehouse is seeking a Patient Account Representative to join our team. As a Patient Account Representative, you will be responsible for resolving patient account balances by communicating with patients and insurance companies. This is a hybrid position working three days from home and two days in our...
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Patient Account Representative
2 weeks ago
Lewisville, Texas, United States Guidehouse Full timeAbout the RoleWe are seeking a highly skilled Patient Account Representative to join our team at Guidehouse. As a Patient Account Representative, you will be responsible for resolving account balances and providing exceptional customer service to patients and insurance companies.Key ResponsibilitiesHeavy outbound calling to patients and insurance companies...
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Patient Account Representative
2 weeks ago
Lewisville, Texas, United States Guidehouse Full timeJob Summary:Guidehouse is seeking a highly skilled Patient Account Representative to join our team. As a Patient Account Representative, you will be responsible for resolving account balances and communicating with patients and insurance companies to ensure timely payment.Key Responsibilities:Heavy outbound calling to patients and insurance companies to...
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Patient Account Representative
2 weeks ago
Lewisville, Texas, United States Guidehouse Full timeJob Summary:Guidehouse is seeking a highly skilled Patient Account Representative to join our team. As a Patient Account Representative, you will be responsible for resolving patient account balances and ensuring accurate and timely payment processing.Key Responsibilities:Resolve patient account balances through effective communication with patients and...
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Patient Account Representative
2 weeks ago
Lewisville, Texas, United States Guidehouse Full timeJob Summary:Guidehouse is seeking a Patient Account Representative to join our team. As a Patient Account Representative, you will be responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. You will also perform account reviews, provide customer service, and update patient demographic...
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Patient Account Representative
1 week ago
Lewisville, Texas, United States Guidehouse Full timeJob Summary:Guidehouse is seeking a skilled Patient Account Representative to join our team. As a Patient Account Representative, you will be responsible for resolving account balances and communicating with patients and insurance companies. This is a full-time, hybrid position that offers a comprehensive total rewards package, including competitive...
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Patient Account Representative
2 weeks ago
Lewisville, Texas, United States Guidehouse Full timeAbout the RoleGuidehouse is seeking a highly skilled Patient Account Representative to join our team. As a key member of our business office staff, you will be responsible for resolving account balances with patients and insurance companies.Key ResponsibilitiesReview and resolve account balances with patients and insurance companiesCommunicate with clients...
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Patient Account Representative
4 weeks ago
Lewisville, Texas, United States Guidehouse Full timeJob SummaryWe are seeking a highly skilled Patient Account Representative to join our team at Guidehouse. As a Patient Account Representative, you will be responsible for performing specific billing processes, following up on account resolutions, and working with other departments to facilitate the meeting of departmental facility goals and objectives.Key...
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Patient Account Representative
2 weeks ago
Lewisville, Texas, United States Guidehouse Full timeJob SummaryGuidehouse is seeking a highly skilled Patient Account Representative to join our team. As a key member of our business office staff, you will be responsible for resolving account balances with patients and insurance companies. This is a hybrid role, working two days in the office and three days from home.Key ResponsibilitiesReview and resolve...
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Patient Account Representative
4 weeks ago
Lewisville, Texas, United States Guidehouse Full timeJob SummaryThe Insurance Patient Account Representative is a key member of our client's business office staff, responsible for resolving account balances with patients and insurance companies. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key ResponsibilitiesResolve...
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Patient Account Representative
2 weeks ago
Lewisville, Texas, United States Guidehouse Full timeAbout the RoleGuidehouse is seeking a highly skilled Patient Account Representative to join our team. As a key member of our business office staff, you will be responsible for resolving account balances with patients and insurance companies through inbound and outbound calls. This is a hybrid position, working three days from home and two days in our...
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Patient Account Representative
1 week ago
Lewisville, Texas, United States Guidehouse Full timeJob Summary:The Insurance Patient Account Representative is an extension of a client's business office staff. This role is responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed.Key Responsibilities:Account Review: Review patient accounts to...
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Patient Account Representative
2 weeks ago
Lewisville, Texas, United States Guidehouse Full timeJob SummaryThe Insurance Patient Account Representative is a key member of our client's business office staff, responsible for resolving account balances with patients and insurance companies. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key ResponsibilitiesResolve...
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Patient Account Representative
2 weeks ago
Lewisville, Texas, United States Guidehouse Full timeAbout the RoleWe are seeking a highly skilled Patient Account Representative to join our team at Guidehouse. As a key member of our revenue cycle team, you will be responsible for performing specific billing processes, follow-up, account resolution, adjustments, and scanning as required.Key ResponsibilitiesContacts third-party payers and guarantors via payer...
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Patient Account Representative
2 weeks ago
Lewisville, Texas, United States Guidehouse Full timeJob SummaryThe Patient Account Representative plays a crucial role in facilitating the billing process, ensuring timely follow-up, and resolving account discrepancies. This position requires strong communication skills, attention to detail, and the ability to work independently with minimal supervision.Key ResponsibilitiesContacts third-party payers and...
Patient Account Representative
2 months ago
About the Role:
The Patient Account Representative at Guidehouse plays a crucial role in ensuring the smooth operation of our healthcare financial services. As a key member of our team, you will be responsible for performing specific billing processes, follow-up, account resolution, adjustments, and scanning as required.
Key Responsibilities:
- Contacts third-party payers and guarantors to resolve account balances on assigned accounts.
- Works all correspondence within 24 hours of receipt, detailing notes in the client's system.
- Resolves denials by taking necessary actions to obtain account resolution.
- Submits appeals for non-clinical denials as appropriate.
- Monitors denials for trends and issues, reporting findings to the supervisor.
- Bills or re-bills claims as necessary.
- Ensures compliance with state and federal rules and regulations, both billing and HIPAA.
- Completes assigned special projects within given time frames.
- Attends training sessions and seminars offered by the client and third-party payers.
- Documents each account worked in the client's practice management system.
- Makes necessary corrections in the client's practice management system.
- Resolves or forwards address and/or plan changes to ensure the integrity of the insurance master is maintained.
- Updates patient accounts with corrected demographic or insurance information.
- Posts adjustments based on standard operating procedures or as directed by leadership.
- Handles customer calls in a professional and courteous manner.
Requirements:
- High School Diploma/GED or 3 years of relevant equivalent experience in lieu of diploma/GED.
- 0-2+ years of experience in an office, business, operations, customer service, or healthcare field setting.
Preferred Qualifications:
- Previous experience working in insurance portals.
- PC skills in a Windows environment are required.
- Knowledge and utilization of desktop applications, including Word and Excel, are essential.
- Ability to initiate and follow through on projects and work independently with minimal supervision.
About Guidehouse:
Guidehouse is an Equal Employment Opportunity/Affirmative Action employer. We are committed to creating a diverse and supportive workplace. Our comprehensive total rewards package includes competitive compensation and a flexible benefits package.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program