University Advocate for Wellbeing
3 weeks ago
We are seeking a highly skilled Student Care Coordinator to join our team at North Park University. This is a full-time position that requires a master's degree and a minimum of three years of experience in case management, counseling, guidance, and/or advising. The ideal candidate will have knowledge of emotional and mental health issues affecting post-secondary students and experience with mental health crisis management activities. Our Student Care Coordinator will be responsible for providing essential support and linkage to services for students with mental health, physical health, and material needs. They will also assist with outreach and education to the campus community and contribute to the health and wellbeing of students through strategic management of the university's Early Alert Reporting System (EARS).
Key Responsibilities:
• Oversee the EARS system by providing triage of referrals and case management to ensure effective identification and intervention for at-risk students.
• Respond to early alert cases as assigned, providing case management and care coordination for specific care areas such as Student Care.
• Facilitate student meetings for distressed and/or disruptive students, focusing on proactive, early intervention and care.
• Consult with on and off-campus constituents to facilitate linkage and referral to appropriate care, serving as a point person for communication about prevention, intervention, postvention, and changes related to academic areas of college life.
• Communicate and facilitate care coordination with parents, guardians, and/or student-identified emergency contacts regarding student distress/crisis situations.
• Assist in coordinating efforts to support students and the campus community when distressing campus events occur.
• Coordinate community resources for students experiencing resource management needs, including food and/or housing insecurity, lack of access to healthcare, transportation, and/or childcare.
• Establish assessment and evaluation procedures for case management activities.
• Contribute to university policies and procedures for managing distressed students, postvention/return-to-campus coordination, and care.
• Assist campus Counseling Support Services with training campus constituents/partners on university policies and procedures for managing students in distress.
• Facilitate in-person, phone, and/or telehealth risk assessments for students in distress as a backup responder, secondary to campus Counseling Services, when needed.
Requirements:
• Committed to and an articulate supporter of the university's mission, identity, and Christian faith commitment.
• Desire to and proven ability to meet, relate to, and work with a diverse student population.
• Master's required. Priority given to LSW, LCSW, LPC, LCPC, and LMFT candidates.
• Minimum of three years of direct student support experience in case management, counseling, guidance, and/or advising.
• Knowledge of emotional and mental health issues affecting post-secondary students.
• Experience with mental health crisis management activities in a consultation or direct service role.
Salary Range: $65,000 - $80,000 per year, depending on experience.
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