Student Care Advocate

5 days ago


Chicago, Illinois, United States North Park University Full time

About North Park University

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Located in Chicago, a city renowned for its museums and music, North Park University is a Christian university affiliated with the Evangelical Covenant Church. With over 3,200 students from around the country and the world, our diverse campus community offers an inclusive environment for growth and development.

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The Student Care Coordinator will play a vital role in supporting the wellbeing of our students, providing care and linkage to services and resources on and off campus. This position requires a deep understanding of emotional and mental health issues affecting post-secondary students, as well as experience with crisis management activities.

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We offer a competitive salary range of $65,000 - $80,000 per year, depending on qualifications and experience. Benefits include medical insurance, dental insurance, prescription plan, flexible spending account, commuter benefit, life insurance, disability insurance, retirement plan, tuition remission, and access to the Helwig Recreation Center.

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  • Responsibilities:">
    • Coordinate care and linkage to services and resources on and off campus for students with mental health, physical health, and material needs.">
    • Provide case management and care coordination for at-risk students, including triage of referrals and case management.">
    • Respond to early alert system cases, providing proactive, early intervention and care.">
    • Consult with on and off campus constituents to facilitate linkage and referral to appropriate care.">
    • Communicate with parents, guardians, and emergency contacts regarding student distress/crisis situations.">
    • Assist in coordinating community resources for students experiencing resource management needs.">
    • Establish assessment and evaluation procedures for case management activities.">
    • Contribute to University policies and procedures for managing distressed students.">
    • Assist campus Counseling Support Services with training campus constituents on University policies and procedures.">
    • Participate in professional organizations relevant to job duties.">
    • Provides leadership and support for programs and workshops advancing holistic approaches to wellbeing.">
    • Serves on Response Teams, providing triage and coordination of care for students.">
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Required Skills and Qualifications

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  • Master's degree required, with priority given to LSW, LCSW, LPC, LCPC, and LMFT candidates.">
  • Minimum of three years of direct student support experience in case management, counseling, guidance, and/or advising.">
  • Knowledge of emotional and mental health issues affecting post-secondary students.">
  • Experience with mental health crisis management activities.">
  • General knowledge of state and federal laws impacting post-secondary students and mental health crisis.">
  • Developmental understanding of post-secondary students.">
  • Effective communication skills with students, administrators, faculty, and staff members.">
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Benefits

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  • Medical Insurance">
  • Dental Insurance">
  • Prescription Plan">
  • Flexible Spending Account">
  • Commuter Benefit">
  • Life Insurance">
  • Disability Insurance">
  • Retirement Plan">
  • Tuition Remission">
  • Helwig Recreation Center">

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