Wound Care Center Coordinator

3 weeks ago


Elizabeth City, North Carolina, United States Healogics Full time
{"Job Title": "Front Desk Coordinator", "Job Summary": "We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Healogics. As a key member of our outpatient wound care center, you will be responsible for managing front office functions, coordinating with center leadership, and providing exceptional patient care.

Responsibilities:

* Coordinate with center leadership to maximize daily patient census
* Participate in staff meetings to support key functions within the center
* Greet patients and other visitors, answer and route calls to appropriate staff
* Maintain all patient communication needs, including scheduling, rescheduling, and appointment reminders
* Obtain and verify patient insurance information, including pre-certifications and pre-authorizations for services
* Collect and enter patient charges in databases
* Verify and reconcile charges as directed, prepare monthly patient survey data, and transmit to providers
* Assemble new patient charts, maintain and file existing patient charts, and spot check charts for data completeness and signatures
* Coordinate/schedule ancillary testing with other hospital departments
* Arrange for patient transportation as needed
* Maintain office equipment and supplies as needed, and medical supplies as directed

Requirements:

* High School Diploma or General Education Development (GED); Associate's degree preferred
* Minimum of Two (2) or more years office administration experience, preferably in a medical setting; Prior medical coding experience preferred

Preferred Knowledge, Skills and Abilities:

* Proficient in Microsoft Office (Word, Excel, Outlook)
* Good customer, interpersonal, and communication skills, both orally and in writing
* Organization and time-management skills
* Ability to type 60 words per minute (wpm)
* Basic math skills
* Attention to details
* Ability to maintain confidentiality
* Ability to work in a fast-paced environment and to work on multiple projects at the same time
* Ability to work with others and in a team environment

Hourly Rate:

The hourly rate for this position generally ranges between $18.84-$24.55 Per Hour

This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.

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