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Retail Sales Representative
2 months ago
We are a leading global designer, manufacturer, and distributor of legwear, bodywear, apparel, and accessories. Our mission is to deliver superior products that ensure superior customer satisfaction.
Job SummaryWe are seeking an enthusiastic and customer-focused Sales Advisor to join our team at our retail store location. The Sales Advisor will be responsible for delivering exceptional customer service, driving sales, and upholding the company's high standards.
Key Responsibilities- Customer Service
- Provide a high-quality shopping experience for customers.
- Use product knowledge to generate sales and increase customer loyalty.
- Follow merchandising guidelines, replenishment procedures, and housekeeping standards to ensure a well-organized store.
- Product Knowledge
- Stay up-to-date on current products and increase awareness of product features.
- Use product knowledge to drive sales and increase customer loyalty.
- Commercial
- Meet sales targets and exceed location KPIs.
- Drive B-connected performance by promoting the use of database building and clienteling.
- Have a strong commercial awareness of competitors and local markets.
- Operations
- Be proactive and complete tasks correctly and efficiently.
- Adhere to all company health and safety procedures.
- Accountable for accurate cash handling and banking procedures.
- Previous experience in a retail sales role, preferably in fashion.
- Strong customer service skills with a passion for providing a high-quality shopping experience.
- Excellent communication and interpersonal abilities.
- Ability to work effectively in a team-oriented environment.
- Basic understanding of sales principles and customer service practices.
- Ability to handle multiple tasks and remain organized in a fast-paced environment.
- Strong problem-solving skills and the ability to handle customer inquiries and issues professionally.
- Flexibility to work various shifts, including weekends and holidays.
- Enthusiasm for fashion and a keen interest in the company's products.