Customer Service Ambassador
1 week ago
We're Rosauers Supermarkets, a community-driven grocery store dedicated to delivering exceptional shopping experiences. Our mission is to foster a sense of belonging among our customers and team members alike.
The Opportunity:As a Customer Service Ambassador at Rosauers Supermarkets, you'll be the face of our brand, ensuring every customer feels valued and respected. Your excellent interpersonal skills and attention to detail will play a vital role in creating a seamless and friendly checkout experience.
- Welcome and greet customers with a smile
- Provide exceptional service by answering questions, helping locate items, and offering recommendations
- Manage transactions efficiently using our cash registers
- Ensure accurate pricing and handle payments with precision
- Issue receipts, refunds, change, or tickets as needed
- Redeem stamps and coupons with a smile
- Cross-sell products and introduce new offerings
- Resolve customer complaints and provide solutions
- Maintain clean and tidy checkout areas
- Track transactions and report discrepancies
- Bag or wrap purchases with care
- Handle merchandise returns and exchanges professionally
We're looking for a skilled and passionate individual who shares our commitment to exceptional customer service. If you have previous experience in a similar role, are enthusiastic about your work, and dedicated to exceeding customer expectations, we'd love to hear from you.
What We Offer:As a valued member of our team, you can expect:
- A competitive salary of $15.50 - $22.10 per hour
- A comprehensive benefits package, including health insurance, retirement plan, paid time off, and more
- Ongoing training and development opportunities
- A supportive and collaborative work environment
To be considered for this role, please ensure you meet the following criteria:
- You must be 18 years or older
- You'll need to complete a pre-employment background check
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