ServiceNow ITSM Lead
16 hours ago
At SysMind Tech, we're seeking an experienced ServiceNow ITSM Lead to join our team. As a key member of our IT service management team, you'll be responsible for leading the research, analysis, and development of new applications and modules in our IT service management enterprise environment.
Key responsibilities include:
- Conducting feasibility studies and defining system requirements for complex data processing and integration projects
- Designing and implementing complex ServiceNow workflows
- Defining and designing ITBM process flows according to customer requirements
- Creating and maintaining Service Catalog/Portal Items in support of CMDB/ITOM projects
You'll work closely with our ServiceNow Product Owner to provide insights and recommendations for ServiceNow architecture, enhancements, road map, and overall strategy. Additionally, you'll identify and create plans for remediation of technical debt in the ServiceNow platform.
A minimum of seven years' experience with ServiceNow is required, as well as strong written and verbal communication skills, excellent interpersonal skills, and certifications such as ServiceNow Certified System Administrator and at least one ServiceNow Implementation Specialist certification.
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ServiceNow ITSM Lead Professional
6 days ago
Waltham, Massachusetts, United States SysMind Tech Full timeSysMind Tech: Leading the Way in ServiceNow ITSM SolutionsWe are seeking an experienced ServiceNow ITSM Lead to join our team at SysMind Tech. As a key member of our ServiceNow practice, you will lead research, analysis, and development of new applications and modules in our customers' IT Service Management enterprise environments.Estimated Salary: $120,000...
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Expert ServiceNow ITSM Consultant
16 hours ago
Waltham, Massachusetts, United States SysMind Tech Full timeAbout SysMind Tech and the ServiceNow ITSM Lead RoleWe are a leading provider of IT service management solutions, and we're looking for an experienced ServiceNow ITSM Lead to join our team. In this role, you will be responsible for designing, implementing, and maintaining complex ServiceNow workflows, as well as defining and designing ITBM process flows...
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Senior ServiceNow ITSM Specialist
5 days ago
Waltham, Massachusetts, United States SysMind Tech Full timeJoin Our Team as a Senior ServiceNow ITSM SpecialistWe are seeking an experienced ServiceNow ITSM Specialist to join our team at SysMind Tech. In this role, you will work with our customers' ServiceNow Product Owners to provide insights and recommendations for ServiceNow architecture, enhancements, roadmaps, and overall strategy.Estimated Salary: $120,000 -...
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Digital Marketing Operations Lead
3 weeks ago
Waltham, Massachusetts, United States Servicenow Full timeUnlock Your Career Potential as an Operations Director, Digital Marketing for DASOAt ServiceNow, our innovative technology empowers the world to work better, and our talented people make it happen. As a forward-thinking organization, we foster a culture of collaboration, creativity, and continuous improvement. By joining our team, you'll be part of a dynamic...
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Chief Customer Engagement Solutions Manager
2 weeks ago
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Strategic Customer Outcome Architect
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Waltham, Massachusetts, United States ServiceNow Full timeAt ServiceNow, we're shaping the future of work by transforming how organizations connect with people, systems, and processes. As a Strategic Customer Outcome Architect, you'll be part of our Customer Outcomes team, accelerating platform adoption and improving customer outcomes through innovative services.About the RoleThis is a challenging and rewarding...
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Senior ServiceNow Consultant
5 days ago
Waltham, Massachusetts, United States SysMind Tech Full timeSenior ServiceNow Consultant Position:SysMind Tech is looking for a seasoned Senior ServiceNow Consultant to join our team. In this role, you will work closely with our customers to provide expertise in leading and implementing ServiceNow solutions. Your responsibilities will include designing, implementing, and maintaining complex ServiceNow workflows,...
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Workplace Strategist for Global Enterprise
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Senior ServiceNow IT Service Management Specialist
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Waltham, Massachusetts, United States SysMind Tech Full timeJob OverviewSysMind Tech is seeking a highly skilled Sr. ServiceNow IT Service Management Specialist to lead our IT service management initiatives. As a key member of our team, you'll be responsible for designing and implementing complex ServiceNow solutions.Your primary focus will be on:Developing and maintaining ServiceNow workflows and business...
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Lead IT Infrastructure and Operations Director
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Cloud and Network Architect Leader
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Digital Transformation Strategist
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Client director
1 month ago
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Senior Solution Sales Executive
2 weeks ago
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Client Director
2 weeks ago
Waltham, United States Servicenow Full timeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Senior Solution Sales Executive
3 weeks ago
Waltham, United States ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...
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Waltham, United States Servicenow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
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Head of C-Suite Marketing
2 days ago
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GoToMarket Programs Analyst Intern
2 weeks ago
Waltham, United States ServiceNow Full timeJob Description The Global GTM Programs team runs critical cross-functional initiatives that will improve how we sell to and serve our customers. As a GTM Analyst, you will support a lead GTM Strategist and Program Manager on cross-functional initiatives aimed at optimizing the GTM motion for our Solution Sales teams across all geographies. Solution Sales...
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Principal Success Architect
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Senior Business Analyst
3 weeks ago
Waltham, United States Thermo Fisher Scientific Full timeWork Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description COMPANY: Thermo Fisher Scientific Inc. LOCATION: 168 Third Avenue, Waltham, MA 02451 TITLE: Senior Business Analyst HOURS: Monday to Friday, 8:00 am to 5:00 pm DUTIES: • Design solutions and provide technical solutions for IT projects with detailed documentation; •...
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Principal Success Architect
4 weeks ago
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Platform Owner AIOps SRE
1 month ago
waltham, United States National Grid Full timeAbout usEvery day, we deliver safe and secure energy to homes, communities, and businesses, connecting people to the energy they need for their lives. Our expertise and track record position us uniquely to shape the sustainable future of our industry as the pace of change accelerates.To succeed, we must anticipate customer needs, reduce energy delivery...
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Principle Domain Architect
1 month ago
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Platform Owner AIOps SRE
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Waltham, MA, United States National Grid Full timeAbout usEvery day, we deliver safe and secure energy to homes, communities, and businesses, connecting people to the energy they need for their lives. Our expertise and track record position us uniquely to shape the sustainable future of our industry as the pace of change accelerates.To succeed, we must anticipate customer needs, reduce energy delivery...
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Lead Consultant
2 weeks ago
Waltham, MA, United States AstraZeneca GmbH Full timeJob Title - Lead Consultant - Service Asset & Configuration Management Career Level - E Leverage technology to impact patients and ultimately save lives. Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life-changing...
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Platform Owner AIOps SRE
2 weeks ago
Waltham, MA, United States National Grid Full timeAbout us Every day, we deliver safe and secure energy to homes, communities, and businesses, connecting people to the energy they need for their lives. Our expertise and track record position us uniquely to shape the sustainable future of our industry as the pace of change accelerates.To succeed, we must anticipate customer needs, reduce energy delivery...