Convenience Store Team Member

2 weeks ago


Clarksville, Tennessee, United States RaceTrac Petroleum Full time

Position Overview:

The Customer Engagement Associate plays a vital role in delivering exceptional service to our guests at RaceTrac Petroleum. This position is essential in maintaining a welcoming atmosphere and ensuring customer satisfaction in a fast-paced convenience store environment.

Key Responsibilities:

  1. Welcome and interact with both new and returning guests in a friendly manner, recommending products that enhance their shopping experience.
  2. Efficiently process transactions at the cash register while ensuring accurate cash handling and inventory management.
  3. Provide prompt and courteous service, addressing guest inquiries and resolving complaints as needed.
  4. Build and maintain positive relationships with team members and guests, fostering a collaborative and respectful work environment.
  5. Participate actively in maintaining cleanliness both inside and outside the store, including tasks such as sweeping, mopping, and restroom upkeep.
  6. Restock shelves and coolers, ensuring that products are readily available and organized.
  7. Monitor and maintain the quality of fresh food items, conducting regular temperature checks to comply with safety standards.
  8. Assist in receiving deliveries and managing inventory levels effectively.
  9. Update promotional signage and pricing to reflect current sales and marketing initiatives.
  10. Adhere to all safety regulations and company policies, including those related to food safety.

Qualifications:

Preferred candidates will have:

  • 1-2 years of relevant work experience.
  • Experience in retail or customer service settings.

This role may require lifting up to 50 pounds and involves standing, bending, and reaching throughout the shift.



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