Convenience Store Team Member
2 weeks ago
Position Overview:
The Customer Engagement Associate plays a vital role in delivering exceptional service to our guests at RaceTrac Petroleum. This position is essential in maintaining a welcoming atmosphere and ensuring customer satisfaction in a fast-paced convenience store environment.
Key Responsibilities:
- Welcome and interact with both new and returning guests in a friendly manner, recommending products that enhance their shopping experience.
- Efficiently process transactions at the cash register while ensuring accurate cash handling and inventory management.
- Provide prompt and courteous service, addressing guest inquiries and resolving complaints as needed.
- Build and maintain positive relationships with team members and guests, fostering a collaborative and respectful work environment.
- Participate actively in maintaining cleanliness both inside and outside the store, including tasks such as sweeping, mopping, and restroom upkeep.
- Restock shelves and coolers, ensuring that products are readily available and organized.
- Monitor and maintain the quality of fresh food items, conducting regular temperature checks to comply with safety standards.
- Assist in receiving deliveries and managing inventory levels effectively.
- Update promotional signage and pricing to reflect current sales and marketing initiatives.
- Adhere to all safety regulations and company policies, including those related to food safety.
Qualifications:
Preferred candidates will have:
- 1-2 years of relevant work experience.
- Experience in retail or customer service settings.
This role may require lifting up to 50 pounds and involves standing, bending, and reaching throughout the shift.
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