Service Desk Supervisor
3 weeks ago
Job Overview
The Service Desk Supervisor will be responsible for ensuring that customers receive excellent service, and that all company policies and procedures are followed.
Main Duties:
- Assign tasks to front-end and service desk/kiosk associates during idle periods.
- Assist in special projects and perform other functions as assigned by supervision.
Requirements:
- Effective communication and customer service skills.
- Must meet minimum age requirements to perform specific job functions (18 years of age).
- Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
- Demonstrated ability to perform technical requirements of cashier and service desk/kiosk.
Physical Demands:
- Perform repetitive hand and arm motions while standing/walking the majority of the shift.
- Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
- Push or pull up to 75 pounds on occasion.
- Work in and out of inclement weather when necessary.
Compensation and Benefits: The estimated salary range for this position is $17.35 - $24.75 per hour.
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