Customer Service Team Lead

3 days ago


Huntington Beach, California, United States Wild Water Operating LLC Full time
Job DescriptionWe are seeking a Customer Service Team Lead to join our team at Wild Water Operating LLC. The ideal candidate will have a passion for delivering exceptional customer service and a strong desire to lead a team to achieve high standards of cleanliness and customer satisfaction.

The estimated salary for this role is $70,000 - $85,000 per year, depending on experience.

Responsibilities
  • Lead a team of car wash staff to maintain high standards of cleanliness and customer satisfaction
  • Train and mentor team members to improve their skills and knowledge
  • Manage customer inquiries and resolve issues in a professional and timely manner
Requirements
  • High school diploma or equivalent required; previous experience in a car wash or automotive service environment preferred
  • Strong leadership skills with the ability to motivate and engage a team
  • Excellent customer service skills and attention to detail
  • Basic knowledge of car wash equipment and maintenance


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