Veterinary Team Lead

5 days ago


Huntington Beach, California, United States Gold Coast Center for Veterinary Care Full time
About the Role

As a Veterinary Client Service Representative Supervisor at Gold Coast Center for Veterinary Care, you will lead our team in delivering exceptional client service and ensuring seamless front desk operations.

Key Responsibilities
  • Client Relations: Foster a welcoming atmosphere by providing exceptional customer service and resolving minor client issues.
  • Team Management: Manage schedules, delegate tasks, and mentor the team for continuous growth and development.
  • Administrative Duties: Utilize Practice Information Management Systems (PIMS) to set up accounts, schedule appointments, and update records. Coordinate with other hospitals for medical records and insurance companies for preapprovals. Review accounts receivable reports and collect payments from clients.
  • Operational Support: Multitask effectively to ensure seamless front desk operations while handling client interactions.
Requirements and Qualifications
  • Prior experience in a veterinary clinic or similar environment.
  • Proficiency in PIMS software and other computer systems.
  • Demonstrated ability to manage and lead a team.
  • Strong multitasking and organizational skills.
  • Excellent interpersonal and communication skills.
Benefits
  • Paid time off
  • Health insurance
  • Dental Insurance
  • Vision insurance
  • Employee discounts
  • Flexible schedules
  • 401K with company match
  • Training and Career development
Compensation and Benefits

The estimated annual salary for this role is $65,000 - $80,000 based on industry standards and location. Additionally, we offer a comprehensive benefits package including health, dental, and vision insurance, paid time off, employee discounts, and opportunities for career growth and development.



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