Customer Service Representative

5 days ago


Keller, Texas, United States Walmart Full time

Position Summary: As a Member Frontline Cashier, you will play a vital role in ensuring a positive experience for our members. You will be responsible for maintaining a clean and organized store environment, resolving member issues, and promoting our products and services. The ideal candidate will be a team player with excellent communication skills and a passion for delivering exceptional customer service.

Key Responsibilities:

• Maintain a positive attitude and provide exceptional customer service to members

• Resolve member issues and concerns in a timely and professional manner

• Maintain a clean and organized store environment, including the checkout area and surrounding spaces

• Promote our products and services to members, answering any questions they may have

• Maintain knowledge of store policies and procedures, including those related to returns, exchanges, and refunds

• Work collaboratively with other team members to achieve sales and service goals

Requirements:

• High school diploma or equivalent required

• 1-2 years of customer service experience, preferably in a retail environment

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

• Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends

• Ability to stand for long periods of time and lift up to 25 pounds

Benefits:

• Competitive hourly rate

• Opportunities for advancement and professional growth

• Comprehensive benefits package, including medical, dental, and vision coverage

• 401(k) retirement plan with company match

• Paid time off and holidays

• Discounts on store merchandise and services

About Sam's Club:

Sam's Club is a membership-based warehouse club that operates over 600 locations worldwide. We are committed to providing our members with exceptional service, quality products, and competitive prices. As a Member Frontline Cashier, you will be part of a dynamic team that is dedicated to delivering outstanding customer experiences and driving business results.

Sam's Club is an Equal Opportunity Employer- By Choice. We believe that diversity and inclusion are essential to our success and that our associates, customers, and communities are best served when we value and respect individual differences.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and working in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.



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