IT Support Specialist

4 weeks ago


Pikesville, Maryland, United States Cascade Innovations Full time
IT Service Desk Position

Cascade Innovations is seeking a skilled IT Service Desk employee to provide technical support and assistance to our team.

Key Responsibilities:

  • Provide timely and effective technical support to employees and stakeholders
  • Resolve IT-related issues and escalate complex problems to senior technicians
  • Collaborate with internal teams to ensure seamless IT service delivery
  • Document and maintain accurate records of incidents and resolutions

Requirements:

  • Strong technical knowledge and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in IT service management tools and technologies

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Language: English



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