IT Support Specialist
4 weeks ago
Cascade Innovations is seeking a skilled IT Service Desk employee to provide technical support and assistance to our team.
Key Responsibilities:
- Provide timely and effective technical support to employees and stakeholders
- Resolve IT-related issues and escalate complex problems to senior technicians
- Collaborate with internal teams to ensure seamless IT service delivery
- Document and maintain accurate records of incidents and resolutions
Requirements:
- Strong technical knowledge and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in IT service management tools and technologies
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
Language: English
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