Sales Support Specialist

2 months ago

Pikesville, Maryland, United States Connection Full time

Connection, a leading global technology solutions provider, is seeking passionate individuals to join our sales support team. We empower businesses with cutting-edge technology that drives growth, enhances productivity, and fosters innovation.

As a Sales Support Associate, you'll play a vital role in supporting Account Managers throughout the entire sales process. Your responsibilities will encompass a wide range of tasks, from processing daily transactions and fulfilling orders to actively engaging with customers through cold calling and assisting with lead generation.

We are committed to your professional development and provide ongoing training to keep you abreast of the ever-evolving technology landscape. You'll have access to specialized seminars that deepen your knowledge of our products, equipping you with the expertise to excel in this dynamic field.

This role offers a clear path for advancement. Sales Support Associates have the opportunity to transition into Federal Sales Representatives, where they begin cultivating their own client base. Through dedicated mentorship and guidance, you'll develop the skills necessary to progress into a Federal Sales Account Manager position.

At Connection, your success is our top priority. We foster a culture of recognition and reward contributions, ensuring that your hard work is valued and appreciated.

Benefits of Joining Our Team:
  • Comprehensive training from day one, investing in your growth and development
  • A supportive environment where your contributions are recognized and celebrated
  • Generous benefits package including paid vacation, medical, dental, vision coverage, fitness reimbursement, 401k plan, employee discount program, and tuition reimbursement
  • Monday through Friday work schedule with a consistent 8:30 AM to 5:30 PM timeframe
  • Access to technical experts who provide ongoing support and guidance
  • Opportunity to build relationships with key decision-makers
  • Commitment to delivering world-class customer service from the initial sale through product delivery
Requirements:
  • Associate's Degree or equivalent education required
  • Proven ability to build rapport and maintain strong working relationships with both internal and external clients
  • Excellent communication skills, both written and verbal, enabling clear and concise articulation of ideas
  • Strong multitasking abilities and proficiency in a multi-window environment
  • Working knowledge of the Microsoft Office Suite or equivalent software applications

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